Allthough I am not a member, employee or have any affiliation with DigitalWW. I do know that this guy busts his *** daily to make sure his customers are satisfied. If there is a problem with the supplier obviously there is no product to be sold. When you place an order with digitallWW, same with me on my website, Your card does not get charged until the item is ready to ship. This is actually a Visa / Mastercard policy. If you do get charged for an item and it is not shipped with in 48 hours the credit card merchant normally wont even release the funds to you.
Understand this, if you place an order with a company (any company) it may get cancelled due to stocking issues. This may not be as common with huge retailers but it does even happen with them. I worked at a best buy for a few years and items were not allways in stock when people wanted them, so they would place an order for it so when it came in they could just go pick it up. Well sometimes orders fall through and the customers order gets cancelled. It happens and it happens alot.
With a smaller company, This may happen more often. Because like armen, gain may have higher priority customers. Customers that have made past orders or multiple orders at once. Of course companies are going to cater to an established customer before new ones.
Anyway what I am trying to say. Give the man a chance. If you order a screen, email him afterwards asking for a shipment date. After that wait. If it is not answered in a week, call or email him again. Dont let him forget that your interested, but dont ***** about an order that you havent even paid for.
Small rant but defense is necessary.
To close this note, I would like to say "Wow what a group of mysteriously angry people."