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Thread: Forum Slowness

  1. #1
    I see dead kittens Quattro's Avatar
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    Forum Slowness

    Ok, I'm not sure if others are having the same issue as me, but the mp3car forums are extremely slow for me. It takes a long time to load pages and sometimes I get connection timeout errors. Everyone tells me its my computer, its my router setting, I have to configure my machine the right way.

    What I don't understand is, why do I only have the problem with the mp3car forums and not other forums or other sites. So I decided to make a video of how slow it really is for me to load pages on this forum.

    Does anyone else experience problems like this? Let me know what you think.



    First video, showing the amount of times it takes to load pages on this site.

    http://media.putfile.com/slow1043


    Second video, compare mp3car forums, with espn.com, which loads many images and ad's on there site and then comparing with another forums that uses vBulletin as well. This forum even has a bigger thread then 'My Thread' of this forum (it was brought up that 'My Theard' was causing some problems with the speed here)

    http://media.putfile.com/compare58
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  2. #2
    Para Laura thanatos106's Avatar
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    Thanatos.

    Edit:

    Before gnomad comes and give me hard time I know you told me already in a PM what is happening but I still thinking is more than just backups. just my .02 cents here.
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  3. #3
    Tainted Love Cris's Avatar
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    Wow, that's not slow, that's freezing Quattro. It's been working slower than usual for me the last few days, but compared to you, I feel like I'm on the Enterprise...

  4. #4
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    When reporting problems...

    There are two known issues with forum speed at the present time:

    1. Various backup and administrative tasks are run between midnight and 4AM EST, and it is not uncommon to see slower performance during this time. I'm working with the server admin at the co-lo facility to see what we can do about lowering the priority of these tasks and to reschedule them to between 4AM and 7AM EST, when our logs show the least activity.

    2. Posts and accesses to long threads such as the infamous "My Thread" will often cause MySQL to go off and lose it's mind for 5-10 seconds, stalling all access to the forums. I'm working with the vBulletin authors to see if there is any way arround this other then capping the size of threads.

    I have received several reports of speed issues, and so far they have all fallen into one of these two categories. I welcome reports of problems, but they must contain the following information to be useful:

    1. The date and time (either in local of GMT/UTC format) of the problem

    2. A complete description of the problem.

    3. A ping log during the time of difficulty.

    4. Your IP address

    Here is a good way to create a log file:

    Open up a DOS command window, and type the following commands:

    ipconfig > log.txt
    date >> log.txt
    [control-c]
    time >> log.txt
    [control-c]
    ping -t www.mp3car.com >> log.txt <--- let this run during testing
    [control-c] <---- when done, press [control-c]
    date >> log.txt
    [control-c]
    time >> log.txt
    [control-c]

    Send all this information via email to [email protected], and I'll look into the problem.

    -p.

  5. #5
    I see dead kittens Quattro's Avatar
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    ok, here is a trace route to mp3car. I know I did it at 1am, and I know you say the server are slow then, but I didn't have any other time to do the trace.

    Code:
    C:>tracert www.mp3car.com
    
    Tracing route to mp3car.com [154.6.109.11]
    over a maximum of 30 hops:
    
      1     2 ms     1 ms     1 ms  ool-44c20a90.dyn.optonline.net [xxx.xxx.xxx.xxx]
      2   277 ms   250 ms   329 ms  10.10.128.1
      3   200 ms   208 ms   186 ms  dstswr2-vl2.rh.hcvlny.cv.net [167.206.32.34]
      4   160 ms   171 ms   105 ms  r4-ge10-1.mhe.hcvlny.cv.net [167.206.32.13]
      5   283 ms   374 ms   243 ms  r1-srp9-0.wan.hcvlny.cv.net [65.19.104.209]
      6   161 ms   300 ms   252 ms  r2-srp1-0.in.nycmny83.cv.net [65.19.96.38]
      7     *        *        *     Request timed out.
      8   268 ms   173 ms   290 ms  p13-0.core01.phl01.atlas.cogentco.com [66.28.4.2]
      9   212 ms   109 ms   194 ms  p4-0.core01.dca01.atlas.cogentco.com [66.28.4.17]
     10   389 ms   297 ms   389 ms  p15-0.core02.dca01.atlas.cogentco.com [66.28.4.22]
     11   225 ms   194 ms   217 ms  p14-0.core01.atl01.atlas.cogentco.com [66.28.4.161]
     12   163 ms   158 ms    56 ms  tulix_systems.demarc.cogentco.com [38.112.7.86]
    
     13     *        *        *     Request timed out.
     14     *        *        *     Request timed out.
     15     *        *        *     Request timed out.
     16     *        *        *     Request timed out.
     17     *        *        *     Request timed out.
     18     *        *        *     Request timed out.
     19     *        *        *     Request timed out.
     20     *        *        *     Request timed out.
     21     *        *        *     Request timed out.
     22     *        *        *     Request timed out.
     23     *        *        *     Request timed out.
     24     *        *        *     Request timed out.
     25     *        *        *     Request timed out.
     26     *        *        *     Request timed out.
     27     *        *        *     Request timed out.
     28     *        *        *     Request timed out.
     29     *        *        *     Request timed out.
     30     *        *        *     Request timed out.
    
    Trace complete.
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  6. #6
    Unregistered User ODYSSEY's Avatar
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    I had trobule accessing the site between 2:30am and 2:50am. The site did not respond to ping.

    Quattro - Try adding mp3car to your host file "C:\windows\system32\drivers\etc\host" : 154.6.109.11 www.mp3car.com

    I also see you are routed \/ia cogentco and if the next step is level3, then that explains alot. (Google Cogentco and Level3)
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  7. #7
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    Ping and traceroute measure network delays, not server load, and will not be effected by backup/cron jobs. The past 24 hours has been a rough time for the internet as some of the tier 1 carriers were experiencing major problems with one of their software upgrades.

    In any case, Quattro, those 1/4 second ping times in your local network are definitely a problem at your end.

    -p.


    -p.

  8. #8
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    Very late last night - at the same time Quattro had the problem, I couldn't connect to the forum. In fact, I thought it was probably being hacked. At first I got the "www.mp3car.com does not exist" message, like I mistyped it.

    Later, when I tried again I was directed to Google maps! I closed the browser, cleared the cache and history and tried again. Same result! Then, it tried to connect and timed out several times with "server not responding".
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  9. #9
    Tainted Love Cris's Avatar
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    Wierd, it's been working fine for me the last couple of days...could it be that I'm on the other side of the world?

  10. #10
    I see dead kittens Quattro's Avatar
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    Quote Originally Posted by gnomad
    In any case, Quattro, those 1/4 second ping times in your local network are definitely a problem at your end.
    Whatever you say.
    I guess the problem is on my end, and this "problem" only exsists for this and only this site.

    I guess I'll drop the issuse and won't bring it up again. I'll probably get the same answer again.
    Maybe this "problem" that is on my side is a sign telling me not to visit this site anymore.
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