Page 1 of 3 123 LastLast
Results 1 to 10 of 26

Thread: G4 and Shock - Crashes A Lot

  1. #1
    Low Bitrate
    Join Date
    Apr 2007
    Location
    San Dimas, Cali
    Posts
    76

    G4 and Shock - Crashes A Lot

    I FINALLY installed my G4 in my vehicle after having it sitting on my desk for a couple of months tinkering. In my experience over the last couple of days driving, it seems that the G4 will crash or lock up when I hit a good bump. If I go over a speed bump too fast, most of the time it locks up, and other times it reboots itself. This issue renders the G4 pretty much useless in my vehicle. All my connections are soldered and insulated. I have pulled the G4 out and shook all the wires and harnesses to make sure there is not a bad connection. Internally, what would cause the lock up or reboot? Is my G4 defective or is this normal operation? I am wondering if I should return it for warranty service.

    I really love Streetdeck and the G4, so I would like to resolve this issue. I was also surprised to see how good the amp in the G4 is.

  2. #2
    Raw Wave god_of_cpu's Avatar
    Join Date
    Jan 2004
    Location
    SilverSpring Maryland
    Posts
    2,960
    Thats definitly not normal operation. I have never had a lockup because of going over a bump too fast nor have I heard of anyone having this problem before.

    The most likely thing to cause this would probably be the hard drive.
    StreetDeck.com Developer (I am Chuck)
    Get StreetDeck at http://www.streetdeck.com
    The Official StreetDeck Forums have moved, please visit us at http://www.streetdeck.com/forum for official support for Streetdeck.

  3. #3
    _
    Join Date
    Mar 2004
    Location
    Little Elm, Texas
    Posts
    13,500
    This issue really does sound like a connection problem. I'm not saying you aren't a competent installer by any means, I'm just stating that this issue is indicative of this kind of issue.

    When it locks up, does it then reboot or do you have to manually reboot it?

    If ALL it did was reboot, I would definitely say it's an installation issue.
    Jan Bennett
    FS: VW MKIV Bezel for 8" Lilliput - 95% Finished

    Please post on the forums! Chances are, someone else has or will have the same questions as you!

  4. #4
    Low Bitrate
    Join Date
    Apr 2007
    Location
    San Dimas, Cali
    Posts
    76
    Quote Originally Posted by RedGTiVR6 View Post
    This issue really does sound like a connection problem. I'm not saying you aren't a competent installer by any means, I'm just stating that this issue is indicative of this kind of issue.

    When it locks up, does it then reboot or do you have to manually reboot it?

    If ALL it did was reboot, I would definitely say it's an installation issue.
    Thanks for the input. I am gonna rip it out again this this weekend and check everything again. I will also jar the G4 this time to see if that is what the issue really is. I had a serious problem with the depth of the G4 with the plugs in the back. I had to modify the a/v plug to get it to fit and it still is tight. IMO, the back plugs of the G4 are extremely poorly designed. My GPS stopped working also, so maybe there is too much pressure on something in the rear. The unit does not move at all when inserted in the cavity. At least from your comments I know it should not act this way from shock to the G4.

    It will either freeze the system or totally reboot. It has frozen more than reboot. When it freezes, if I have music playing, it makes a constant stutter and I have to turn off from inside. A couple of times when this happened, it took me numerous times trying to get the G4 to boot again. It just hung at the turn on hourglass. It also loses the screen angle setting when this happens.

    Anyone know what the G4 would do if there was excessive shock to the hard drive? Would I experience the kind of issues I am having?

  5. #5
    _
    Join Date
    Mar 2004
    Location
    Little Elm, Texas
    Posts
    13,500
    If you've put too much pressure on the solder joints on the board from forcing hte G4 to fit into an area, you can break the solder joints. This kind of an issue could potentially result.
    Jan Bennett
    FS: VW MKIV Bezel for 8" Lilliput - 95% Finished

    Please post on the forums! Chances are, someone else has or will have the same questions as you!

  6. #6
    Fusion Brain Creator 2k1Toaster's Avatar
    Join Date
    Mar 2006
    Location
    Colorado, but Canadian!
    Posts
    10,045
    just to clarify, you said everything is soldered... well the G4 is meant to plug directly into your harness correct? So did you solder a power line from the battery and then also one direct to a ground and all that, or did you solder the wires from the G4 to a harness, and then plug it in? Because if you used a harness it sounds as if the power connection is being josteld around, and your harness is loose.

    Just another idea to throw out there.
    Fusion Brain Version 6 Released!
    1.9in x 2.9in -- 47mm x 73mm
    30 Digital Outputs -- Directly drive a relay
    15 Analogue Inputs -- Read sensors like temperature, light, distance, acceleration, and more
    Buy now in the MP3Car.com Store

  7. #7
    Low Bitrate
    Join Date
    Apr 2007
    Location
    San Dimas, Cali
    Posts
    76
    Quote Originally Posted by 2k1Toaster View Post
    just to clarify, you said everything is soldered... well the G4 is meant to plug directly into your harness correct? So did you solder a power line from the battery and then also one direct to a ground and all that, or did you solder the wires from the G4 to a harness, and then plug it in? Because if you used a harness it sounds as if the power connection is being josteld around, and your harness is loose.

    Just another idea to throw out there.
    Thanks for the input. I do have a harness, but it currently is only used for the speaker connections. The G4 has to be wired directly to the battery with a 12 gauge wire so the amp (and the power supply) can draw enough power. I don't think it's a good idea to wire the power directly to the vehicle harness, as I don't believe any vehicle uses 12 gauge wire for their factory head units.

    I bought a $100 Metra harness to adapt to the CanBus system in my vehicle and I couldn't get it to work, so I just ran everything direct aside from the speakers. Everything aside from the speaker connection in the harness is soldered.

  8. #8
    Low Bitrate
    Join Date
    Apr 2007
    Location
    San Dimas, Cali
    Posts
    76
    I pulled out the G4 yesterday to see if I could find the problem I was having with shock to the G4. I pulled and wiggled every wire connection and also every connection on the rear of the G4. I even shook the G4 a bit and rotated it off axis quickly. None of this caused the G4 to lock up or reboot. I was having another issue with the GPS and found that the antenna shipped with the G4 was bad, but had nothing to do with the rebooting and locking up. There is no strain on any plug in the rear and I checked for a broken solder joint by checking that each connection worked with the software as I was wiggling it. Everything seemed fine after and hour or two double and triple checking everything, so I then proceeded to put it back in the cavity.

    I left the G4 on and playing while I fitted it back inside the cavity so I could again make sure nothing was wrong with the connections in the rear. The G4 was perfectly fine during the installation.

    I was finishing up putting the dash back together and popped a clip about a foot and a half below the G4 and wham, lock up, right when I popped the clip in. The same stuttering lock up I was getting while going over a bump. Again, I had quite a problem getting the G4 to boot after this happened. It always just hangs at the hour glass and nothing else happens. It takes about 10-15 minutes of turning off and on to get the G4 to boot again. I finally got it booted and proceeded to push the other dash clips in. I popped another clip in and the same exact thing happened.

    Now I know there is a problem with a sharp shock to my G4. I can reproduce this every time by slapping my hand on the dash next to the G4. I don't even have to do it very hard, just hit it like the clip popping in. It does not reboot when I slam the doors or in most driving circumstances. Just the sudden jar kind of shock does it.

    The big key here is that it takes many times to get the G4 to boot after this happens. A couple times I thought it would never boot again. It also just puts the G4 into a "stutter" if music is playing or just locks up completely. A few times I saw a blue screen and it tries to reboot, but mostly just locks up the G4. I would like to know if maybe the shock sensor in the hard drive is causing this behavior since I can't boot for such a long time. Can someone try to reproduce this behavior on their G4? I guess I have to send it back for service if this is problem is unique to my G4, as I can not live with it.

    Thanks for everyone's help.

  9. #9
    Low Bitrate
    Join Date
    Apr 2007
    Location
    San Dimas, Cali
    Posts
    76
    Anyone care to comment about what is happening when the hour glass just hangs at startup? I'd like to figure out if it's the hard drive or not. Otherwise, I'll be sending the G4 back.

  10. #10
    _
    Join Date
    Mar 2004
    Location
    Little Elm, Texas
    Posts
    13,500
    have you tried calling the store and talking to them at all?
    Jan Bennett
    FS: VW MKIV Bezel for 8" Lilliput - 95% Finished

    Please post on the forums! Chances are, someone else has or will have the same questions as you!

Page 1 of 3 123 LastLast

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •