Results 1 to 8 of 8

Thread: Wire transfers

  1. #1
    jg9
    jg9 is offline
    Newbie
    Join Date
    May 2007
    Posts
    7

    Wire transfers

    Hi all,

    I made the order n 21681 (Mp3Car TRANS 7” VGA transflective sunlight readable monitor - Product Code: MON-010 - http://store.mp3car.com/Mp3Car_TRANS..._p/mon-010.htm) last May 29, 2007. On 01-06-2007 (I think), I made the Wire Transfer to Mp3Car.com

    On 10-06-2007 Order Status = Pending.

    On 11-06-2007 I send a mail to [email protected] demanding to confirm my Wire Transfer, but no answer from Mp3Car (only receive the automatic reply: “This e-mail is to confirm that we've received your inquiry. A member of our staff will review your questions as soon as possible.” – Ticket#1640922.

    On 20-06-2007 I send another mail to [email protected], but no answer again (only receive the automatic reply – Ticket#3312988).

    Now, in my Mp3Car Store account, I cannot see my order n 21681 when I choose “Review orders / track packages” option. Since 2 or 3 days ago the order is no more visible on the Mp3Car Store site!

    Can someone explain to me what is going on? Someone with similar problem?

    Thanks in advance for any info and help.

    Cheers,

    JG

    PS: Sorry my bad English

  2. #2
    Variable Bitrate
    Join Date
    Oct 2004
    Location
    Bay Area, CA
    Posts
    374
    I've heard you need to add them to your whitelist in order to receive emails from them. I think they get blocked a lot. Another thing you could do is call sometime.

  3. #3
    Newbie
    Join Date
    Oct 2006
    Posts
    9
    they really need to start confiming they have received payment, I had to ask them to get confirmation of payment.

  4. #4
    is back. FKA Robert Wray
    Auto Apps:loading...
    Fiberoptic's Avatar
    Join Date
    Jul 1978
    Location
    Baltimore, MD
    Posts
    1,418
    Blog Entries
    143
    The accounting team is looking into this. Please add mp3car.com to your white list. We will be in touch with you on Monday.

  5. #5

  6. #6
    jg9
    jg9 is offline
    Newbie
    Join Date
    May 2007
    Posts
    7
    Quote Originally Posted by Fiberoptic View Post
    The accounting team is looking into this. Please add mp3car.com to your white list. We will be in touch with you on Monday.
    Hi,

    Thanks for all your answers, and thank you Fiberoptic.

    I also had e-mail reply from Mp3 staff saying that the accounting team is going to look into this on Monday, and to add mp3car.com to my white list (to avoid anti-spam system) and apologizing for the confusion.

    I am felling better now because I know my issue will be analyze

    I am also checking with my ISP how to configure the white list in my webmail, because I think there no way to configure a white list in this webmail!

    Thanks again.

  7. #7
    jg9
    jg9 is offline
    Newbie
    Join Date
    May 2007
    Posts
    7
    Hi again,

    My ISP just confirm that my webmail dont have the white list option yet. Mails received are only marked with additional text [PROBABLY SPAM] on the subject, but they are not deleted. So, I am receiving e visualizing all mails that are send to [email protected].

    Cheers

    JG

  8. #8
    jg9
    jg9 is offline
    Newbie
    Join Date
    May 2007
    Posts
    7
    Hi,

    I received another reply from Mp3Car Staff explaining the situation. Now everything is normal. Order is visible again on the Mp3Car Store site and status is shipped.

    Thank you MP3Car for your concern and your work to fix my issue

    Cheers

Similar Threads

  1. Opus ignores ignition wire, constantly stays on
    By Sham-Mobile in forum Power Supplies
    Replies: 1
    Last Post: 08-26-2006, 06:28 PM
  2. Replies: 12
    Last Post: 08-23-2006, 02:50 PM
  3. Question about wire to connect to battery
    By thanassius in forum Power Supplies
    Replies: 7
    Last Post: 08-07-2006, 10:35 AM
  4. Totally dissapointed with my carputer!
    By Maheriano in forum General MP3Car Discussion
    Replies: 113
    Last Post: 07-16-2006, 08:26 PM
  5. Pseudo-FAQ: What Do I Need For A Carputer?
    By Maheriano in forum General MP3Car Discussion
    Replies: 18
    Last Post: 07-03-2006, 02:04 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •