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Thread: What do I do now?

  1. 02-19-2010, 04:20 PM #1
    madintro
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    What do I do now?

    I ordered some things from the store- and UPS is claiming it has been delivered. I have emailed the store twice and waited a business day and have gotten no reply. Does anyone know how to contact somebody?
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  2. 02-19-2010, 05:12 PM #2
    Enforcer
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    Contact Heather or Fibreoptic.

    *Apps in Red have recently been updated
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  3. 02-19-2010, 06:31 PM #3
    Fiberoptic
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    Quote Originally Posted by Enforcer View Post
    Contact Heather or Fibreoptic.
    What is your order number? I will look into - also please re-email your request to the store - store@mp3car.com. We had problems with our CRM which I will address in another post. Still here working on it 7.30 Friday night! Woowho! We don't recommend volusion for store software by the way.
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  4. 02-19-2010, 06:37 PM #4
    Fiberoptic
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    I posted a longer message on this topic here:
    Mp3car Store mail down - Wednesday through now
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  5. 02-22-2010, 04:51 PM #5
    madintro
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    Is the email up and running yet? I was supposed to get a tracking number today but it never came. I emailed the store, but last time I got a faster response through the forum. My order number is 38404. Talked to Heather and got an email, both said my package would be shipped out and I would get a tracking number today.
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  6. 02-23-2010, 08:01 AM #6
    Heather
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    Quote Originally Posted by madintro View Post
    Is the email up and running yet? I was supposed to get a tracking number today but it never came. I emailed the store, but last time I got a faster response through the forum. My order number is 38404. Talked to Heather and got an email, both said my package would be shipped out and I would get a tracking number today.

    Hello

    I apologize, loosing a package is never fun.

    I have spoken with UPS and they are investigating. Your package is being shipped today - we usually wait for the investigation to end, but UPS advised I could ship today. It was not shipped out yesterday.

    You will receive an email, I have packed your box myself.

    Heather
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