OT: McDonalds Stupidaty

**ccsnet** · 08-05-2004, 05:57 PM

Read on but and you get the jist... but before I sent this email to them I visted their web site and rang their 'help' line and spoke to some one.

For those out side the Uk and does not know where The Isle of Man is - its in between the North of England and Ireland ( and by this I mean the sea before any one says owt

)

Right... first email:-

Hi, Some of this is in jest so I do appoligise first - but I did find this so funny and I thought I should share it. I am currently planning a trip to the Isle of Mann next week - thought I'd find out if there was McD's there so tried your web site. Nothing shown. So been in IT my self and knowing about these things I thought I'd try your 'help' line for the first time ever ( been a long time Mac Lover ) - After much thought the lady who answered went away to check - after a while came back and also said no there is no MacD's there. Now I accept it as normal ( due to the high standards of my local drive through ) that fries or even a drink can be forgoten - but not a whole restrant. The day after the IOM T&T board sent me a load of info. This included one map of Douglas - the main town - and an advert for .... yep Mc Donalds. So just in case you lost the its details... you can find it on Peel Road - Tel 618155... On a serious note... I thought this should be noted as there may be others out there and I did find it frustrating ( and funny ) that your selves had no idea you had one there. Many Thanks

I thought that would be pretty clear - until today - my god they have no hope do they....

Dear Mr Brown

Thank you for contacting us about our restaurant in the Isle of Wight , Douglas area. I was
sorry to learn that you were offered the incorrect information as we do indeed have a
restaurant in Douglas.

We welcome customer feedback on any aspect of our business as we recognise the role this plays in moving our company forward. Your comments are therefore appreciated, have been noted and will be reviewed by the relevant internal departments.

You are clearly a regular and loyal customer and we thank you for your custom.

Again, thank you for taking the time and trouble to contact us.

Regards

Alison Claxton
Internet Response Team
C252email@uk.mcd.com

McDonald's Customer Services Department
11 - 59 High Road
East Finchley
London
N2 8AW
Tel: 0208 700 7505

The Isle of White Is off the South coast of the UK.... think they need a map.... soooo.... couldn't help but sending a mail back...

Now.. I know your trying but - a) I said the Isle of Man b) there is no Douglas
in the Isle of White...

I think I might just post these emails on the net - they are so funny... no
wonder you keep loosing restrants when you can't work out where they are...

T

Thought that might bring a smile to a few faces - I mean what else can you do but laugh...

Terran

**Motoko** · 08-05-2004, 06:15 PM

Let me get this striaght, you emailed them to find out if there was a McD on the Isle of Mann before you left for the journey?

**ccsnet** · 08-05-2004, 06:18 PM

Originally Posted by Motoko

Let me get this striaght, you emailed them to find out if there was a McD on the Isle of Mann before you left for the journey?

Yep... they said no and the day after I got an T&T ad through the door with a local map of the area - on was an ad for the local McD's..

Terran

EDIT Sorry What I should have said was I checked their site and then called them on the phone... I emailed to complain afterwards... ( in jest ofcourse ).

**pdub** · 08-05-2004, 06:21 PM

That is a pretty good email string. I have no idea about the location you are talking about, but in either case it shows how oblivious they are about their own corporation/franchise.

I think he emailed them to let them know they are a bunch of morons because the website and the help line didnt know there is a McD's in Douglas on the isle of mann (i think i got that right). Then when the emailed back, they referred to a location not even remotely close to where he was talking about.

**ccsnet** · 08-05-2004, 06:33 PM

Originally Posted by pdub

That is a pretty good email string. I have no idea about the location you are talking about, but in either case it shows how oblivious they are about their own corporation/franchise.

I think he emailed them to let them know they are a bunch of morons because the website and the help line didnt know there is a McD's in Douglas on the isle of mann (i think i got that right). Then when the emailed back, they referred to a location not even remotely close to where he was talking about.

The Isle of Man is only about 33 miles by 10 miles I think... pretty hard to loose some thing like a restrant....

Terran

**Grayscale** · 08-05-2004, 06:34 PM

So were you seriously wondering where this McD's was? Shouldn't this go into the off topic forum instead of General Discussion with an OT prefix?

**ccsnet** · 08-05-2004, 06:38 PM

Originally Posted by Grayscale

So were you seriously wondering where this McD's was? Shouldn't this go into the off topic forum instead of General Discussion with an OT prefix?

Doh - how long have I been here... missed that - yes - mods please move - my bad.

Yeh - Sad I know - watched Pulp Fiction once - decided to try McD's where ever I was in the world ... and its true it did taste better in France..

For any one else... here is a map. IOM is the sploge in bettween the UK where Lancatster is shown and Ireland ie where Belfast is shown

Terran

**AJ Quick** · 08-05-2004, 06:42 PM

I want my 2 minutes of reading back.

In America here, we have a McDonalds every few miles...

**welthqa** · 08-06-2004, 01:31 AM

Originally Posted by AJ Quick

I want my 2 minutes of reading back.

In America here, we have a McDonalds every few miles...

yeah, no kidding, they have McDonalds where they don't have gas stations. I noticed 3 or 4 on the isolated toll roads of Oklahoma on my cross country trip a month back.