@#@#$@ 2k3/XP Printer Capture

**frodobaggins** · 09-09-2005, 01:31 PM

Ok, google is not helping me here, and I've seen this before, but I can't figure out the problem.

We have a HP Color Laser Printer shared on a 2k3 server.
A client machine (XP Pro) has this mapped.
It also has a net use lptx \\server\printer mapped for an older program to run.

We keep getting remote downlevel document in the print queue that does not print.
Sits/sometimes loops.

Now judging from google, this should only happen if there is a net use on the server
which there is not.
No we do not have the bugbear or any other virus.

What could be the problem ?
Help me before I go insane !

**dodgetimes2** · 09-09-2005, 04:05 PM

Has this always been the case, or is this a new problem? Have you tried stopping and restarting the printer spooler service?

**frodobaggins** · 09-09-2005, 04:31 PM

New problem, but its also on another server.
Yes, spooler has been restarted.

**tj!2k4** · 09-13-2005, 01:50 PM

Frodo, did you ever resolve this?

I know there are some now "known issues" with the recent Update Rollup 1 package for Win2kSP4, and MS has acknowledged these, and just released v2 of the rollup.

Perhaps something similar applies to your situation..?

**frodobaggins** · 09-13-2005, 06:21 PM

Oh yes, I did resolve it. Turned out it was an error on my part.
We bought a host based printer by accident, so it didn't accept
PCL input, which is what is coming from our old program.