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Thread: Western Digital Warranty

  1. #1
    It ain't easy being a green moderator meddler's Avatar
    Join Date
    Aug 2002
    Steps out the front of Henson's workshop or Sydney

    Thumbs up Western Digital Warranty

    You may have differing opions of Western Digital hard drives, but I must say that their 3 year warranty is great. Had a 120Gb drive that was 2yrs and 10 months old with a drive error and they replaced it, no questions asked. Thumbs up WD.
    Never let the truth get in the way of a good story

  2. #2
    Takes it in the Rear kevinlekiller's Avatar
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    Dec 1969
    Where the penguins and polar bears live.
    The random threads of off topic , thanks off topic

  3. #3
    Variable Bitrate will1384's Avatar
    Join Date
    Feb 2005
    Jefferson, AR U.S.A
    Ya I had some slime ball in Canada sell me a 20GB Maxtor HD
    on ebay

    - he insured it for lots of $$$$ and sent it to me in a envelope
    - yes a regular envelope - well it was a Vanilla Envelope

    he did that on purpose - brand new HD dead - I was so ****ed - so
    I called the post office - here in the states - to see if I could get
    the $200 he insured the $50 hard disk for - they said no -
    I would have to talk to Canada post - I did ,and found it only
    applys to him, he is the only one that can collect - and the slime ball
    starts hounding me to send it back - I kept saying no - I left a "neutral"
    feedback - and I said what he did in the feedback, he left a "negative"
    feedback on mine, it reads, "does not comunicate and leaves bad
    feedback wachout for this customer" - I got about 10 emails from
    him and responded to each one of them - most were asking for the
    HD back

    - It was a brand new HD so I thought what the heck, I called
    Maxtor - GET THIS - they said sure no problem
    - we will send you a padded box to send the old one in - and give
    you a new one free --

    - I was in shock - I then told every one on EBAY that got dead
    hard drives from him to call Maxtor - and to tell them what he did
    - Maxtor replaced them for free - - I then called Canada post
    and told them he had did the same thing to a few different peeps
    - all they said is - we will look into it,

    A year or 2 later - a friend of mine using a Maxtor drive had his go
    dead and burn up a little, killing the mother board - and it did that
    just a few days after the warranty -

  4. #4
    FLAC PatO's Avatar
    Join Date
    Dec 2000
    Afton MN
    They still make HDD's with 3-yr warranties? Wow!
    I've replaced 3 IBM's (same model - now being sued), 4 WD's (eventually out of warranty - now mounted on my wall), 1 Seagate (only SG owned - it died), 4 Maxtors (each one died outside of 3yr warranty).

    However, I've had drives from each manufacturer last over 5 years. (except for Seagate - lack of quantity).

    All manufacturers have their bad runs - I recall West. Dig. had a MAJOR problem with their 1GB drives (jump in the way back machine). I RMA'd that one 3 times before it was out of warranty. It's now hanging on my wall.

    I pledge NO alliegence to any drive manufacturer. They are all crooks, and they are all brilliant. Good luck to you, sir!

    One thing to note - I window modded a 4GB WD 7 yrs ago - and it still works! (I use it perhaps once a year, though...)
    CarPC Stolen. Starting over.
    Ne1 recognize the avatar?

  5. #5
    Confusion Master
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    Enforcer's Avatar
    Join Date
    Sep 2003
    If you go down to the woods today, You're sure of
    I've just returned a maxtor SATA drive back to my supplier as it just got sooooo hot it failed. Have asked them to swap for WD as they have a 3 year warranty on a similar drive, whereas Maxtor only have a 1 year. Also on the web there are lots of articles about the maxtors running hot, and I can vouch for that. I now have to persuade the supplier to replcae the maxtors twin sister (which is still working but gets hot like a furnace).

  6. #6
    Join Date
    Jul 2005
    Newcastle, Australia
    Seagate have a 5 year waranty on their SATA hard drives.
    Possibly now on all their Hard Drives, not quite sure.
    Ive also got about a 12 year old SCSI hard drive (100MB) that would work if i still had a computer with a scsi card.

  7. #7
    It ain't easy being a green moderator meddler's Avatar
    Join Date
    Aug 2002
    Steps out the front of Henson's workshop or Sydney
    I have an old 20gb IBM drive that has lasted at least 8 years and no problems. As Pato said, all the manufacturers had their bad batches. My IBM is an anomily. Well it may not be any more now that I have given it the kiss of death
    Never let the truth get in the way of a good story

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