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Thread: Need Help Troubleshooting PC Problem.

  1. #1
    Raw Wave tbird2340's Avatar
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    Need Help Troubleshooting PC Problem.

    I'm trying to fix a PC for a friend.. He had buttloads of spyware on it but I got rid of it all running AdAware, M$ft Anti Spyware, Webroot Spysweeper, and AVG..

    The problem I'm having now is I can't get on the internet. I have an IP address from my router and I can ping webpages and they do resolve but whenever I try to get on the internet (either with IE or Firefox) I get page cannot be displayed.

    I'm thinking the problem may be with the freaking Norton Internet Security that's installed.. I tried uninstalling it but it won't let me stating that I don't have access and need to "log in". Well I tried that but the "log in" option in the program is grayed out..

    Any ideas??

    Thanks
    Current Vehicle: 2007 Dodge Nitro

    Second Vehicle: Sold it :( 2005 Dodge Ram 1500 Quad Cab

    First Vehicle: 2003 Ford Ranger

  2. #2
    Raw Wave tbird2340's Avatar
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    Figured it out.. It was indeed Norton.. In ADD/REMOVE I choose "change" instead of "remove" and it let me uninstall it..
    Current Vehicle: 2007 Dodge Nitro

    Second Vehicle: Sold it :( 2005 Dodge Ram 1500 Quad Cab

    First Vehicle: 2003 Ford Ranger

  3. #3
    And then I was mod. Tidder's Avatar
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    Sweet.

    Just so you know, there is a removal tool that you can get from symantec that will uninstall NIS in the case of you not being able to do it thru add/remove.
    Tidder

    Try RevFE
    The best resurrected frontend I've ever used, period.

  4. #4
    And then I was mod. Tidder's Avatar
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    BTW, webroot = garbage

    Uninstall that crap, it's resource hungry. Good for a one shot removal, but uninstall it when you're done.
    Tidder

    Try RevFE
    The best resurrected frontend I've ever used, period.

  5. #5
    Raw Wave tbird2340's Avatar
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    That's all I use it for.. One time, uninstall.. It works awesome though.
    Current Vehicle: 2007 Dodge Nitro

    Second Vehicle: Sold it :( 2005 Dodge Ram 1500 Quad Cab

    First Vehicle: 2003 Ford Ranger

  6. #6
    Neither darque nor pervert DarquePervert's Avatar
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    Ewwwww Norton bloatware....
    Have you looked in the FAQ yet?
    How about the Wiki?



    Under normal circumstances, a signature would go here.

  7. #7
    And then I was mod. Tidder's Avatar
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    Eh, to each his own. I don't like it either, but loads of people think that it helps. It's just like a barbed wire fence. Would do just as good as chainlink against some bolt cutters.
    Tidder

    Try RevFE
    The best resurrected frontend I've ever used, period.

  8. #8
    The Lavender Tie Just
    Made It Obvious
    Rafster's Avatar
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    I use a combo of Ad-Aware, and Spybot...

    Do a Spybot Scan every 2 days. and an Ad-Aware scan 1/week.

    Works like a charm

    Peace,

    Rafster

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