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Thread: Internet help?

  1. #21
    Maximum Bitrate Skipjacks's Avatar
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    System restore seems to have fixed the issue. At least temporarily.

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  3. #23
    Bowel movement jjh221's Avatar
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    hell just try to reinstall the drivers for it. :shrugs:
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  4. #24
    Variable Bitrate nkotch's Avatar
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    For general internet connectivity problems you could also try this program, TCP Optimizer at http://www.speedguide.net/downloads.php

    It's meant to "optimize" your connection but sometimes programs will just mess with your TCP/IP registry and entries and can mess your connection.
    Nick
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  5. #25
    The Lavender Tie Just
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    Also, Linksys support helps a lot. It's toll-free and open 24/7. The only issues I've had when calling them is not being able to understand the guy because of his thick Indian accent.

    (800) 326-7114

    I was going to suggest lowering the transmission speed from 100MBPS to 10MBPS. That seemes to fix my problems with this router....

    But then I saw that you also had problems wirelessly, so F that.

    Peace,

    Rafster

  6. #26
    Maximum Bitrate Skipjacks's Avatar
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    Quote Originally Posted by Rafster
    Also, Linksys support helps a lot. It's toll-free and open 24/7. The only issues I've had when calling them is not being able to understand the guy because of his thick Indian accent.

    (800) 326-7114

    I was going to suggest lowering the transmission speed from 100MBPS to 10MBPS. That seemes to fix my problems with this router....

    But then I saw that you also had problems wirelessly, so F that.

    Peace,

    Rafster

    I agree. Linksys customer service was delightful. I dealt with this Indian dude last night who was extremily knowlegeable. Funny part was that the apparently try to teach the call bank folks American slang. The guy spent the entire conversation saying "So my main man, we got it working super awesome yet?" and stuff like that.

    That cracked me up. The guy was really trying hard to fit into the culture of his customer. That's EXCELLENT customer service. I got the flat opposite effect from Dell, where no one seemed to give a flying fig if I lived or died.

    I called Linksys back later and got an American kid who didn't have the first clue what he was talking about though and he irritated the hell out of me. That really showed me that cultural conflicts aren't the problem when you get bad service with an Indian phone bank.

    It's the crappy service that makes the service look bad. American or Indian, if the guy knows what he's talking about and honestly wants to help you, you'll enjoy the call and feel cared about as a customer. If the guy doesn't know his stuff and doesnt' care about you either way it doesn't matter if he's your twin brother. The service is junk.

  7. #27
    The Lavender Tie Just
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    Quote Originally Posted by Skipjacks
    I agree. Linksys customer service was delightful. I dealt with this Indian dude last night who was extremily knowlegeable. Funny part was that the apparently try to teach the call bank folks American slang. The guy spent the entire conversation saying "So my main man, we got it working super awesome yet?" and stuff like that.

    That cracked me up. The guy was really trying hard to fit into the culture of his customer. That's EXCELLENT customer service. I got the flat opposite effect from Dell, where no one seemed to give a flying fig if I lived or died.

    I called Linksys back later and got an American kid who didn't have the first clue what he was talking about though and he irritated the hell out of me. That really showed me that cultural conflicts aren't the problem when you get bad service with an Indian phone bank.

    It's the crappy service that makes the service look bad. American or Indian, if the guy knows what he's talking about and honestly wants to help you, you'll enjoy the call and feel cared about as a customer. If the guy doesn't know his stuff and doesnt' care about you either way it doesn't matter if he's your twin brother. The service is junk.
    Yeah.....

    Peace,

    Rafster

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