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Thread: NetFlix "Throttling"

  1. #21
    Raw Wave lostreception's Avatar
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    i sometime am disappointed with the turn around and i fell for thier trick i think
    i upped myself to 3 @ a time. but i maybe watch one to two movies a week tops
    dont know why they would throttle me but it takes way to long sometimes

    odd thing i just noticed some of my movies come from white plains (~60 mins away) and some from flushing (~30 mins away)
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  2. #22
    Raw Wave wizardPC's Avatar
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    From the NetFlix TOS, posted with class action settlement:

    The Number of DVDs You Can Rent
    A large majority of our subscribers rent between 2-11 movies per month. The number of DVDs that you rent will vary based on a number of factors (See "Allocation, Delivery and Return of Rented DVDs" below). We provide a number of different subscription plans to accommodate a variety of movie watching preferences. Click on the "Your Account" link, located at the top of the pages of the Netflix Web site and see "View Membership Terms" for details on the various plans we offer. In our unlimited plans, we do not establish a monthly limit on the number of DVDs you can rent, however, the actual number of DVDs you rent in any month will vary based on a number of factors (See "Allocation, Delivery and Return of Rented DVDs" below).
    Seems to me that throttling is still against thier TOS
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  3. #23
    Raw Wave tj!2k4's Avatar
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    Quote Originally Posted by lostreception
    i sometime am disappointed with the turn around and i fell for thier trick i think
    i upped myself to 3 @ a time. but i maybe watch one to two movies a week tops
    dont know why they would throttle me but it takes way to long sometimes

    odd thing i just noticed some of my movies come from white plains (~60 mins away) and some from flushing (~30 mins away)
    I live in White Plains.. when I was a NF subscriber a couple of years ago, mine came from Greenwich, CT.

  4. #24
    Banned Motorcity's Avatar
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    Quote Originally Posted by wizardPC
    From the NetFlix TOS, posted with class action settlement:



    Seems to me that throttling is still against thier TOS
    actually, they still tell you that you will be throttled:

    Allocation, Delivery and Return of Rented DVDs
    We reserve the right to allocate and ship DVDs among our subscribers in any manner that we, in our sole and absolute discretion, determine. In addition, we will, in our sole and absolute discretion, determine the quantity of DVDs we purchase for any particular title and the level of staffing and number of shipments to be processed at each distribution center. As a result, we may not always send you the top choices from your queue, and we may not ship out your next DVD on the same day that we receive one from you. At present, our goal is to ship you the DVDs listed highest in your queue. Also, we currently try to ship you DVDs from the distribution center closest to you so that you get movies quickly. Often, on the same day that we receive a DVD from you, we will ship the next available DVD from your queue. In certain instances, your next available DVD will not ship until at least one business day following our receipt of your returned movie. This can occur, for example, when your top choices are not available to you from your closest distribution center or the number of shipments to be processed by the distribution center on that day has been exceeded. When this happens, your DVD will likely ship on the next business day and may come from an alternate distribution center.

    In determining priority for shipping and inventory allocation, we give priority to those members who receive the fewest DVDs through our service. As a result, those subscribers who receive the most movies may experience that (i) the shipment of their next available DVD occurs at least one business day following return of their previously viewed movie, (ii) delivery takes longer, as the shipments may not be processed from their local distribution center and (iii) they receive movies lower in their queue more often than our other subscribers. Other factors that may affect delivery times, include, but are not limited to, (i) the distance between the distribution center from which your DVD was shipped and your delivery address, (ii) the timing of your placement or adjustment of movies in your queue and (iii) circumstances impacting delivery by the U.S. Postal Service.

    We do not process returns or deliveries on Saturdays, Sundays or Holidays. We make no guaranty as to the shipping and delivery of DVDs and may, in our sole and absolute discretion, change our business practice regarding allocation, delivery and shipping, without notice. We may from time to time revise these Terms of Use but we will not necessarily provide you notice of the revisions. It is up to you to review the Terms of Use frequently to determine if there have been changes.

    We will send you an e-mail letting you know when we have received a returned movie, and we will also send you another e-mail letting you know when we have shipped your next DVD, including the anticipated time of delivery.

  5. #25
    Raw Wave tj!2k4's Avatar
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    We do not process returns or deliveries on Saturdays, Sundays or Holidays. We make no guaranty as to the shipping and delivery of DVDs and may, in our sole and absolute discretion, change our business practice regarding allocation, delivery and shipping, without notice. We may from time to time revise these Terms of Use but we will not necessarily provide you notice of the revisions. It is up to you to review the Terms of Use frequently to determine if there have been changes.
    I think I need to borrow their legal team next time I need to draw up a contract.

  6. #26
    FLAC alti's Avatar
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    Quote Originally Posted by tj!2k4
    True that, especially with Optimum Online. They've throttled me twice in the past 6 months. Bastards. :realmad:

    Edit: and they don't notify you when you've been capped; all of a sudden your bandwith is cut: d/l is 1/2 half, and u/l is 1/10th of normal speed. When you call them and ask what's up they tell you that there's no problem, and only when you push them that "yes, there is an issue here" do they admit that you've been "throttled" and you'll have to wait 48+ hours for the security dept to call you back and undo the cap.

    Unlimited my ***.

    Edit2: furthermore, they won't tell you what the criteria is for the throttling because you obviously don't want it to happen again, so they say "we can't disclose that information because it would lead to abuse of the service"... WHAT????!!!! Using the advertised bandwidth allocated to me is abusing the service?????????????????????? Is maxing out your credit card abusing the service? I don't hear the credit card companies complaining....

    Sorry to go off-topic in your Netflix thread, but I just had to give another example of this bull****.


    true dat, I have been currently "throttled" by optimum myself, and seem to be every 2-3 months. I am tired of calling them up to fight about it, they have pushed away a customer. I hear dsl is getting much faster then it used to be and has better upload.

    Think i am going to make the switch.

    EDIT: and it is alot cheaper!

    I am paying 50 bucks a month to be throttled.... grrrrrrrr........
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  7. #27
    Raw Wave BoyNextDoor's Avatar
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    how much do you upload Alti? I uploaded like 25 GB this month, and still runung good...

  8. #28
    FLAC alti's Avatar
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    Quote Originally Posted by BoyNextDoor
    how much do you upload Alti? I uploaded like 25 GB this month, and still runung good...
    no where near that much, but i think once the flag you once they always watch your account. I have had my account with them since they started optimum, I think its been about 5 years. Once they notice you, they will constantly throttle you.
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