Man, it's really suck that I have to make too many ******* phone calls to manufacturer(Akai), Service center, retailer(Compusa), and a bro of my friend who is a lawyer (did I mention that earlier ) over the past 2+ weeks. All I want is a ******* working TV or my money back. **** those reimbursement (**** my cell bill will be jack this month) or compensate ....
As promise by Akai CS, I called today(3/10 @ 2:00PM PST) and talk to the person in charge of RMA process, he said that Compusa had all paper works and RMA # to take back the TV. That is a big deal for me.
I'll take the TV to compusa later and if they still don't want to take it back. I'll call that guy from Akai again. If I can't get a hold of him, I'll call my CC right a way.
So far Akai CS has been very helpfull. The biggest thumbup for them is that all their CS personel speak English very well (not one of those from Bangladesh or somewhere in South Asia).
Am I going to buy another Akai TV? Probably and only from Costco.
Am I going to shop at Compusa? ******* NO except something they have that other places don't and only if it cost less than 20 bucks.