damn .. well i have the first generation speedstream 5100A ...
besides that, I am no noob to telephone/networks ... i've verified everything to the teeth. I've pulled a direct line from my phone box outside to my room just to avoid any old lines or interference from within my house.
I do have wireless connection, but everything is mac filtered and I've kept tabs on connected devices to my router - it's clean.
I have 3-4 comps running @ home ... i've shut them all down, i've even disconnected the router and connected straight to the modem to test.
I know my speeds are slow because browsing is signficantly more slower, and when online speed tests (att.com & dslreports.com) verify the same thing. My DSL download speed is crippled, yet my upload is totally fine.
I actually took some time again and sat down and called them from the beginning ... got to their maintenance tech. I told him straight up from one engineer to another, give me your thoughts on the prob ... he said it sounds like something is being set off by a timer between 9-midnite ... could be anything, ie. pool filter that turns on and disrupts my connection. My line is on a repeater, meaning it's twice the distance out from the central office so I guess i am as far as it can really get.
Either way, we're back to square 1 sending tech out to my house. I thought it was completely ridiculous that he would say that they coudln't tech out during the times i'm having problems (9-midnite) ... i was like, are you kidding me. You guys claim to be commited to total customer service, and you woudln't do whateveri t would take to fix my problem??
Needless to say, i'm getting another tech during the daytime tomorrow. BTW, again on their end, they have verifid that my line shows up in the red on all tests ... ******* morons.