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Thread: Amazon UK rant

  1. #1
    Maximum Bitrate P3rv3rt B3ar's Avatar
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    Amazon UK rant

    Whatta **** is up with that store... they say theres limitation of delivery on LARGE electronics, like tellies and such...

    small items are supposed to be available to dispatch anywhere in europe...

    and yet i cant buy powered USB switch i really need badly, cause its delivered only in ******* UK, and its half the price there i can find anywhere else damn ****-up store...

    BTW not first time with that damn shop... i needed once adapter between my calculator and lap (about size of usb memory stick and few attached cables) and they cant deliver??!! WTF!!! had to buy elsewhere...

  2. #2
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  3. #3
    Maximum Bitrate P3rv3rt B3ar's Avatar
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    I order books and DVDs at amazon.uk all the time... but they just dont deliver these stuff... i just dont understand the logic...

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  5. #5
    MySQL Error Scouse Monkey's Avatar
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    email em and tell em to sort it the ***** out!!!!

  6. #6
    Maximum Bitrate v8 scimitar's Avatar
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    its warranty issues, totally stupid I know but most electronic manufacturers will only warranty goods in the county they were sold.

  7. #7
    Maximum Bitrate P3rv3rt B3ar's Avatar
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    Quote Originally Posted by Scouse Monkey View Post
    email em and tell em to sort it the ***** out!!!!
    I forced lazy bear to do just that... but if v8 above is right, it might not help...

    Hmmm can he be right? surely there would be some EU directive against that kind of restriction of internal trade?

  8. #8
    Maximum Bitrate P3rv3rt B3ar's Avatar
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    Yeah, email was not helpful, i got served by dumb indian ****tard customer agent, with basic message: **** you, come again.

    Amazon is on good way to be issued with bear-boycott. 7/10 stores ever issued with that have been bankcrupted. Not claiming it would be the cause, rather their general customer responsiveness.

  9. #9
    FLAC Spaghetti's Avatar
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    Here's a transcript of my emails (well ok, not all emails - it's a form you fill out online, then they email you back - they make it ******* hard to contact them, and the email address they send it from is not one you can reply to )

    Dear Customer

    Thank you for writing to Amazon.co.uk regarding your order
    #0**-9*****0-*******.

    I would like to extend my apologies for any inconvenience caused. We
    highly appreciate your patience and understanding in this case.

    Please be assured that we would assist you in this case.

    I have checked your order and found that you may have already received
    an e-mail message from us about this order.

    We here at Amazon customer service continuously strive to assist the
    customers in each and every way can and feel disappointed when we
    are unable to fulfill customer orders in time. I hope you can
    understand our limitations as a retailer.

    In general, we strive to keep the availability listings on our
    website accurate for a single copy of any 24 hour item. On rare
    occasions, we will receive multiple orders for the same item in a
    short period; this can add time to our original availability
    estimate. This appears to be what happened in your case.

    We are sorry to report that there has been an unexpected delay in
    obtaining "Lessons in Your Rucksack: The Complete TEFL Survival Guide
    (Paperback)".

    Sometimes unexpected fluctuations in supply can add time to our
    original availability estimate. We have learned that "Lessons in Your
    Rucksack: The Complete TEFL Survival Guide (Paperback)" is now back-
    ordered, and our supplier has not been able to let us know exactly
    when they expect to have more in stock.

    Availability: usually dispatched within 4 to 6 weeks.

    You can check this with the link given below:

    http://www.amazon.co.uk/gp/product/1904549071/

    We have passed your enquiry to our ordering department who will chase
    up your order. It is very important to us that you receive your order,
    and we will try to dispatch it to you as soon as possible. We will
    contact you by e-mail if this item should prove to be unavailable.

    On the date of dispatch, we will send you an e-mail confirming the
    date, contents and method of delivery.

    In addition to our large selection, one of the benefits we'd like to
    offer our customers is convenience, and we have not met that standard
    in this case. Please accept our sincere apologies.

    We do appreciate your business, and would like to give you a 3.00 GBP
    promotional gift certificate, for use toward your next Amazon.co.uk
    order.

    The promotional gift certificate funds have already been added to
    your Amazon.co.uk account.

    When you place a qualifying order you will be able to see that the
    value of your gift certificate has been deducted from the total cost
    in the order summary. When you have successfully placed your order,
    the following message will be displayed: "Thank you--we have received
    your order".

    If you click on the "Your Account" link, located at the top of our
    homepage, you'll be able to view details of your order.

    To check the status of your order, or view estimated dispatch and
    delivery dates, please visit Your Account at the top of any page on
    our website or use the following URL:

    http://www.amazon.co.uk/your-account/

    If you wish to cancel the item or order, please visit the following
    link:

    http://www.amazon.co.uk/exec/obidos/tg/browse/-/5*****

    Please accept our sincere apologies for any inconveniences this would
    have caused to you.

    ----------------------------------------------

    Please contact us again using the link below if you have any further
    questions:

    http://www.amazon.co.uk/email

    ----------------------------------------------

    Please accept our sincere apologies for any inconveniences this would
    have caused to you. We highly appreciate your patience and
    understanding in this case.

    We value your business and hope that we will see you again soon at
    Amazon.co.uk.

    Please let us know if this e-mail answered your question:

    If yes, click here:
    http://www.amazon.co.uk/rsvp-y?c=udurexrt3474852916
    If not, click here:
    http://www.amazon.co.uk/rsvp-n?c=udu...4852916&q=ukff

    Please note: this e-mail was sent from an address that cannot accept
    incoming e-mail.

    To contact us about an unrelated issue, please visit the Help section
    of our website.

    Warmest regards

    Laxmi B.
    Customer Service
    Amazon.co.uk
    ================================================== ===================
    Free UK delivery on orders over GBP 15 (See details & conditions)
    www.amazon.co.uk/supersaverdelivery

    ref_id:=gtdvexrt1327378604

    > Date: Mon Aug 14 06:44:14 UTC 2006
    > Subject; Why Hasn't My Stuff Been Dispatched?
    > To: [email protected]
    > From: *****@*****.fsworld.co.uk
    >
    > ---------------
    > 08/14/06 03:24:37
    > Your name:***** *****
    > Order No: 0**-9*****0-*******

    > ITEMS:
    > Lessons in Your Rucksack: The Complete TEFL S...
    > Commentsear Sir/Madam,
    >
    > WHY IS MY ORDER TAKING SO ******* LONG????
    >
    > This
    > is getting beyong a joke - it's been three months since I ordered
    this book
    > and it has yet to arrive, and no one has even bothered to give me
    an
    > explanation. I can see it listed as available on your website, yet
    I'm told
    > it's delayed.
    > Whoever's reading this, don't take this as a personal attack
    > - just ensure that whoever is responsible pull their finger out
    from their
    > ******* arse and do something about it.
    >
    > Kind regards,
    > ****ed off
    > customer
    >
    > P.S. Do not reply unless it's something I want to hear.
    > P.P.S.
    > Do not reply with reference to the swearing - I'll only reply with
    more
    > foul language.
    >
    >
    >
    >
    > > From::
    > "Amazon.co.uk"
    > <[email protected]>
    > > To:
    > *****@*****.fsworld.co.uk
    > > Subject; Your Amazon.co.uk order
    > (#0**-9*****0-*******.)
    > > Date: Thu, 20 Jul 2006 19:43:12
    > -0700
    >
    > > Dear Customer,
    > >
    > > We wanted
    > to give you an update on the status of your order
    > >
    > [0**-9*****0-*******.].
    > >
    > > We are sorry to report
    > that the following items have been delayed.
    > >
    > >
    > John Hughes (Editor) "Lessons in Your Rucksack: The Complete
    > TEFL
    > > Survival Guide"
    > >
    > >
    > Our current estimate is that it will take an additional 4-6 weeks
    > to
    > > obtain these items for you.
    > >
    > > We
    > are sorry for any inconvenience this causes.
    > >
    > > To
    > view your order or make any changes, please visit Your
    > Account
    > >
    > (<a
    > >
    > href=http://www.amazon.co.uk/your-
    account>http://www.amazon.co.uk/your-accou
    > >
    > nt</a>. Through Your Account, you
    > > can cancel
    > items, change delivery addresses or make other changes
    > > to
    > your orders for any items that have not yet entered the
    > dispatch
    > > process.
    > >
    > > For your
    > reference, here is a summary of your order:
    > >
    > > 1
    > of M. Swan "Practical English Usage"
    > >
    > 1 dispatched on 23/05/06
    > >
    > > 1 of John Hughes
    > (Editor) "Lessons in Your Rucksack: The Complete
    > >
    > TEFL Survival Guide"
    > > Availability: 4-6
    > weeks
    > >
    > > On the date of dispatch, you should
    > receive an e-mail message confirming
    > > the date, contents and
    > delivery method.
    > >
    > > Please note: This e-mail was
    > sent from a notification-only address that
    > > cannot accept
    > incoming e-mail. Please do not reply to this
    > message.
    > >
    > > Thank you for shopping at
    > Amazon.co.uk, we hope to see you again.
    > >
    > >
    > Sincerely,
    > >
    > > Customer Service
    > Department
    > > Amazon.co.uk
    > > <a
    > href=http://www.amazon.co.uk>http://www.amazon.co.uk</a>
    > ---------------
    >
    I've been waiting for three ******* months!!!!
    In da club....

    ALIZEE WANTS YOU.....

    (\__/)
    (='.'=)
    (")_(")
    Bunny's first poo
    __ U

  10. #10
    FLAC Spaghetti's Avatar
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    Hey bear, could it be something to do with you living near the north pole...???
    In da club....

    ALIZEE WANTS YOU.....

    (\__/)
    (='.'=)
    (")_(")
    Bunny's first poo
    __ U

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