Thread: For the love of tech support

here is an actual email I recieved from pinnacle systems tech support. I swear this has not been fabricated or doctored in any way:

Jason,

You wrote, "Some one told me the have a studio pctv card that included AM radio tuning, but all of theunits I see on the site have only FM radio. Has the product been discontinued?"

I only know them to have a FM tuner. I have never seen it come with AM. Perhaps a while ago they did. I would know for sure because I've only been with Pinnacle for the last nine months.

Jeff