I have a problem where by when someone calls me while Phoco is running the window that pops up saying whos calling states the number is unkown. The number is shown and it is clearly one that is in my phonebook. I can dial this number with no problems from the phonebook in Phoco. Is phoco having trouble looking up the numbers or is there a setting i need to change?

It is work pointing out I am using a registered version in Roadrunner, I know it is not the skin as I have checked the window and also its not like the caller id is not there it is specified as unknown. I have tried setting the phonebook to rr internal and phone and i get the same results.

Any help apriciated