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Thread: M4-ATX Bug. Response from Mini-Box

  1. #1
    Constant Bitrate
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    Mar 2008
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    M4-ATX Bug. Response from Mini-Box

    Here is my e-mail.

    My ignition has been off for a considerable time (hours). I apply a signal to the ignition. The power supply sends a pulse to the mother board and the PC turns on, and functions normally.
    An hour later I remove the ignition wire from the power supply. 30 seconds elapse, then the power supply sends a pulse to the mother board to tell it to turn off.

    Since my dip switches are set to mode "A" for a 5 second delay to send the pulse...I think something may be wrong.
    I have tried using other modes with the dip switches, yet the all behave exactly the same as the above bold text explains.
    The only exception is when the power supply is set to behave like a standard power supply with no delays at all. This is the only mode that is functioning correctly.


    Now, something I DID notice is this:
    If I remove the ignition wire to the power supply for 1 second, then re-apply the ignition wire for 1 second, the remove the ignition wire yet again, then the power supply will send a shut down pulse after 5 seconds.

    This is great, because this is the desired operation, however to my knowledge a vehicle's ignition wire does not send a OFF/ON/OFF pulse when the vehicle is turned off.


    I hope I have not been too confusing, and I appreciate your help.


    Here is the response:

    I got it, you see a bug that we fixed 1 week ago, when did you get your M4-ATX and from whom?
    Please give me your address so that I can cross ship you a unit. Kindly send me the old one back to:

    Lan Vo
    Ituner Networks Corp
    47801 Fremont Bvd
    Fremont, CA 94538

    Please give me your address as well. Also, but the time you see get the new unit with new firmware, please go to www.mini-box.com and download the latest manual, we also have a new timing scheme (more timing scenarios targeted more for hibernation)

    Thanks,
    Andrei

  2. #2
    Constant Bitrate
    Join Date
    Mar 2008
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    162
    And to follow up:

    I received my unit from MP3Car.com.

    My address is:

    *********
    *********
    **********


    How will this work? Do you send me the new unit then I send the old one back, or vice versa? How can I be sure I will indeed receive the new unit. I want to be sure this is not a spoof e-mail.

    Response:
    Hi Lan,

    Please ship ***** an m4-atx with new firmware, see address below! (UPS 3 day, he does not needs cables, just send him 2 two pin cables)

    > send the old one back, or vice versa? How can I be sure I will indeed receive the new unit. I want to be sure this is not a spoof e-mail.
    Please send the old one back, when you have time. Wait until you get my unit first..

  3. #3
    Variable Bitrate Fox_Mulder's Avatar
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    Ah nice you found a solution to your problem, gonna have to check my m4 now to make sure it doesnt suffer from the same problem
    Fox Mulder
    2001 Toyota Avalon Vxi
    Toshiba TE2000 Laptop 1Ghz BU-353 Black Xenarc 700TSV HD & Analogue TV FM DVD/CDRW Car2PC Adaptor
    2004 Toyota MR2
    Intel Dual Core 2.0Ghz 1Gb DDR2 160GB SATA2 M4ATX Lilliput 7" TS BU353 DiNovo Mini Car2PC ODBII

  4. #4
    Variable Bitrate Fox_Mulder's Avatar
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    How long did it take you to get a respons from mini-box.com? I'm currently waiting on a reply to my problem about the m4 not sending a motherboard pulse in the HARDOFF state.
    Fox Mulder
    2001 Toyota Avalon Vxi
    Toshiba TE2000 Laptop 1Ghz BU-353 Black Xenarc 700TSV HD & Analogue TV FM DVD/CDRW Car2PC Adaptor
    2004 Toyota MR2
    Intel Dual Core 2.0Ghz 1Gb DDR2 160GB SATA2 M4ATX Lilliput 7" TS BU353 DiNovo Mini Car2PC ODBII

  5. #5
    Constant Bitrate
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    I had to e-mail several times. I also tried a couple different e-mails. It took about 3 weeks to finally get a response.

    This is the guy who responded.
    andrei@mini-box.com

  6. #6
    Variable Bitrate Fox_Mulder's Avatar
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    thanks for that
    Fox Mulder
    2001 Toyota Avalon Vxi
    Toshiba TE2000 Laptop 1Ghz BU-353 Black Xenarc 700TSV HD & Analogue TV FM DVD/CDRW Car2PC Adaptor
    2004 Toyota MR2
    Intel Dual Core 2.0Ghz 1Gb DDR2 160GB SATA2 M4ATX Lilliput 7" TS BU353 DiNovo Mini Car2PC ODBII

  7. #7
    Variable Bitrate hailrazer's Avatar
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    I've emailed 3 times and finally got a response saying they would get back with me.....

    So I'm firing off more emails.

  8. #8
    Variable Bitrate Fox_Mulder's Avatar
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    I sent an email directly to Andrei who replied within a day. He has forwarded my message to a person named Laci to help me troubleshoot. Andrei has also asked that the emails be CC'd to him to keep him in the loop. Maybe theirdefault customer service email is just flooded with other emails that it takes a while for our support requests to get through. But if you contact them directly it gets to the right people faster.
    Fox Mulder
    2001 Toyota Avalon Vxi
    Toshiba TE2000 Laptop 1Ghz BU-353 Black Xenarc 700TSV HD & Analogue TV FM DVD/CDRW Car2PC Adaptor
    2004 Toyota MR2
    Intel Dual Core 2.0Ghz 1Gb DDR2 160GB SATA2 M4ATX Lilliput 7" TS BU353 DiNovo Mini Car2PC ODBII

  9. #9
    Variable Bitrate Fox_Mulder's Avatar
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    Ah damn I've discovered my M4 also suffers from the same problem as ArcaneDreams (Mine always takes 1 min to issue the shutdown pulse regardless of mode).
    Fox Mulder
    2001 Toyota Avalon Vxi
    Toshiba TE2000 Laptop 1Ghz BU-353 Black Xenarc 700TSV HD & Analogue TV FM DVD/CDRW Car2PC Adaptor
    2004 Toyota MR2
    Intel Dual Core 2.0Ghz 1Gb DDR2 160GB SATA2 M4ATX Lilliput 7" TS BU353 DiNovo Mini Car2PC ODBII

  10. #10
    Variable Bitrate hailrazer's Avatar
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    Well I am having all kinds of trouble with mini-box.

    They keep insisting there isn't a problem, that they test their units before they send them out and WE are not hooking then up correctly.

    My last email to them was a little curt.

    And I linked to all the threads here about the problem. Maybe they will get the point.

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