Thread: What's Your M4 Look Like?

Originally Posted by Enforcer

Why has this become an MP3car Store issue when, if the fact that those components are on the wrong way, it would be down to a manufacturing fault.

I'm not blaming MP3Car Store, I'm saying that at this point in time, like this week - if you're buying an M4 I would buy it from someone else simply because it seems like MP3Car didn't get one bad M4, so far I've experienced two bad M4's, and it is likely an entire batch.

Originally Posted by Enforcer

And you think you couldn't get the same service from MP3Car store.

In fact when you bring it to their attention tomorrow, I assume you will be RMA'ing it the first business day you can, they will probably check out all their stock of M4's so they will probably be ahead of the competition in knowing that MiniBox are supplying dud M4's.

I let them know Monday last week I had a bad M4, I asked them to test the next M4 I order before shipping it, I provided them with my order number immediately after I placed my order. I didn't hear back. I have a bad M4, again.

I am trying to do my own research at this point into seeing if there is a pattern. My two bad M4's look identical to the picture on the right above, neither have looked like the catalog. rdholtz's M4 looks like the catalog. My only point of this thread was to find another M4 that works that is similar to mine that was recently purchased. My point was NOT to bash MP3Car's support. My first RMA has been a smooth process thus far, I received my RMA number quickly and when I ordered a new product via 2nd Day Air I received it quickly as well.

If the problem from the M4-ATX is the position of the transformers that bxsteez found - then it's a quick visual cue for any etailer to know prior to shipping, they're sending a bad M4.

Originally Posted by rdholtz

My M4-ATX -- just received from Logic Supply, and untested, looks like the catalog. As soon as I get it tested, I'll post the results.

I'd appreciate it RD, my thought is if I show MP3Car Store my thread when I RMA this one, hopefully it will help them be able to determine the status on the rest of their M4 stock.

Originally Posted by Bugbyte

This is what both of my M4's look like:

now that is funny lol...

Originally Posted by Bxsteez

Yea ur right. I think mp3car would test it too but MCS would do it after the first bad one without even asking. This is Jpinkerton's second m4 from mp3car. Ur still right though this is a manufacturing issue and its a STUPID issue but i've seen it happen at work A WHOLE LOT

I was not aware that this was the second FAULTY unit, the first post did not make that clear.

Originally Posted by jpinkerton

I'm not blaming MP3Car Store, I'm saying that at this point in time, like this week - if you're buying an M4 I would buy it from someone else simply because it seems like MP3Car didn't get one bad M4, so far I've experienced two bad M4's, and it is likely an entire batch.



I let them know Monday last week I had a bad M4, I asked them to test the next M4 I order before shipping it, I provided them with my order number immediately after I placed my order. I didn't hear back. I have a bad M4, again.
.

As per PM.

Your first post didn't make it clear that you had two faulty units.

However I would not have ordered the second until I had confirmation from MP3car that they had received your email re the fault and would be prepared to check one out if you ordered another one.



I have actually been through this sort of thing with a suppier over here, but I made sure I had a two way conversation going and they agreed to check the new order out before placing the order.

Originally Posted by Enforcer

I was not aware that this was the second FAULTY unit, the first post did not make that clear.

I am sorry I did not make that clear. 2nd faulty one, however I did not intend for this thread, or any of my posts to be as if I was bashing MP3Car's store - I've had great communication, fast shipping, and everything else has worked just fine from them. Just the M4, which they don't make Mini-Box makes.

I think that it is a bad batch, and I think bxsteez is likely right that the position of the transformers has something to do with it.

My goal for this thread was just simply to see if anyone else had recently purchased an M4 that had the transformers positioned like mine, and the M4 worked.

Thus far rdholtz recently purchased one, and his transformers are rotated differently, they are opposite mine/identical to the store/manual. Once he tests his (Which I'm guessing it will work) and maybe a few other posts we could identify that this is likely the cause and make it easier on MP3Car/Mini-Box to identify. MP3Car could dump any other M4's with this flaw easily and Mini-Box would know what to correct in their assembly.

Sic when did you buy your m4 and where? I'm assuming your m4 works, does it?