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Thread: One reason not to buy the Opus

  1. #11
    Raw Wave
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    I agree with you shakes...it is more effiecient.

    I was once told by my boss to email a request than verbally request. I guess theres a big difference there...CC email supposed to act as a proof...phone call can be denied or forgoten? Apart from getting intimidated and getting the work done now

  2. #12
    FLAC guitar333's Avatar
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    I have communicated with Kris both on the phone ad through e-mail. E-mail is the best way in general, but in a situation like this a phone call would be best IMO. But the long distance part may suck, but it might be worth it?
    92 Taurus SHO - Daily driver - Epia M10000 80GB 512mb 7" touchscreen, Opus PSU etc

    93 Black SHO - 30mpg cruiser

    90 Silver SHO - 419whp fun/project car, CarPC to come (for tuning)

  3. #13
    Variable Bitrate Freeman's Avatar
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    i fully agree with you orangewhip,

    but with email he can choose to ignore it after he has received it, with a phone call he cannot.
    It aint no family car.

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  4. #14
    Variable Bitrate danon's Avatar
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    Thumbs up

    Quote Originally Posted by orangewhip

    I shouldn't have to spend more money calling him to get my money back when I know he has communicated with me in just 1 day via e-mail.

    I have sent him a link to this thread and if he hasn't given me a reply by the end of next week, then I will give him a call. I mean, really he OFFERED to pay the shipping, so why should I chase him to do it (and have to pay more in the process).
    You are absolutely right! And I don't feel right saying "you should have done this, or you should have done that" when in fact it is the fault of the other side. I have bought so many products through e-commerce and from time to time I encounter companies like that... what do I do then, well they are all on my black list. You bought their product in good faith, you trust them and in return, they f..k you up. It's the psychological stress we're talking about here mates. I don't care if it's intentional or not, they have their responsibility to take you seriously.

    You shouldn't pay more than the price agreed. I was about to buy the opus, who knows if I'm not gon'na end up with the same situation. If he OFFERED to return your money on shipping, then it's a good thing that you communicated with him through e-mail, you have a proof. Imagine if he just told you that on the phone...

    .

  5. #15
    Raw Wave
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    but with email he can choose to ignore it after he has received it, with a phone call he cannot.

    But that clearly shows hes not interested to resolve the problem by email

    It didnt mater what form of communications a customer is a customer and surely wont come back if he had a choice.

    Just like danon said the customer shouldnt need to pay more than he should. Getting the parts delayed is bad enough...having to chase up the order is getting worst.

  6. #16
    Maximum Bitrate brrman's Avatar
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    there's been a lot of bad remarks about Opus lately - I'm starting to change my ind about buying one... Can;t be hard to build my own circuit I guess...
    Car: 2000 Audi A4 Avant 1.8t
    Carputer 2.0: removed. Back to stock.

  7. #17
    Maximum Bitrate gizmomkr's Avatar
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    Lots of letters, lots of time wasted, lots of broken promises, and at last count - about 750.00 worth of hardware eaten by my opus.

    I was promised some sort of refund to make up for all that, but as it stands after countless phone calls and piles of e-mail I am without a PSU, 2 fried M10000's and no refund.

    I have ZERO patience left for OPUS. I'm getting a lawyer, and going back to my keypower PSU, (never a problem in 3 years. )
    Gizmo-
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  8. #18
    FLAC shakes's Avatar
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    mini-box just came out with a regulator/shutdown controller ... $40 ... it's only 60W ... but you could couple that with the PW60/70 (depending on your mobo) and have a full solution for about $90. providing you don't need more than 60w ...

    Or if you don't need a shutdown controller you can just buy the voltage regulator and some caps for all of $3 plus shipping. again ... 60w is the max you'll get without some advanced circuitry

  9. #19
    Maximum Bitrate
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    I've had my Opus 150W for 6 months now. It continues to amaze me. Well worth every penny and the 3 week wait.

    It seems Kris made a mistake with the 90W unit and has been unable to keep up with the demand for his PSUs. I can only hope he gets back on the ball in timr before my next project. I will gladly choose Opus again.

    I've definetely taken notice of the recent bad reviews of the Opus and Opus support. But, again my PSU has worked flawlessly and has exceeded my expectation. And last time I need Kris's assistance, he was more that eager to help me quickly resolve the problem.

  10. #20
    Maximum Bitrate orangewhip's Avatar
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    Thanks for all your replys everyone...

    Just to keep you up to date, I have sent Kris a couple emails with links to this thread and still have had absolutely no reply.
    OrangeWhip? OrangeWhip? 3 OrangeWhips!!
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