Thread: XM will not unmute after standby

Originally Posted by mitchjs

RR controls the "SOFT" power of the xm tuner
its all two way


providing, your POWER IS WIRED CORRECTLY
...

Just to be sure, it is ok for the XM to power down with the PC? Or, do I need to leave it powered 100% of the time? I've always had it power down after the PC went to sleep.

yes, of course... it just needs power when the pc is on...

im not sure what the point of the debug.txt u posted it... its short, and has no standby/resume sequence... just a start of RR, and exit...
and XM looks perfect... as expected

Well, I'm about done for tonight. Still not sure what is happening.

The point of the debug.txt I posted was to show what is happening when it should be working, but is not. This was an example of when everything "looks" ok, ie. can change xm channels, titles update etc., but the XM box is actually muted.

You say it looks perfect...yet it doesn't work. The XM box stayed muted through that debug file. I'm not saying there's anything wrong with the software, I'm just trying to make it work. This is very frustrating, not being intimately familiar with how it's supposed to work, but trying to troubleshoot it. I don't know if I have a defective XM box, or what. The best I can figure is that it has something to do with power and resume sequence between the PC, USB to RS-232 converter, and XM box. What I do know for certian is that if I disconnect power from everything, and let it sit for 30 secondes, then connect power to XM, then connect USB to PC (which is powered while in standby), then resume the PC, it will work. But it appears random as to whether it will make it through a standy/resume, and once it fails to, it will never recover unless I power down and repeat everything.

I do appreciate your help. I'm doing the best I can with this, I've probably spent 8-10 hours on this problem since lastnight. My wife's about to kill me.

this is prob so easy to solve, but you're giving me no usefull information... possibly trying to solve it yourself... which is good...but I assure you i can help..i wrote it

Do THIS: when you select XM, and u think its working fine... but dont HEAR anything...GO TO MP3, and COME BACK to XM...
thats the LOG we need... i would also... turn off XM cache... keep in mind, if SAT signal is LOW, it will NOT play audio, but it will look like its all working....
did u even try the "XMMUTE" command, i bet the radio is un-muted, just because you dont hear it doesnt mean its muted...(xmmute is a toggle)

make sure things are ok, USE XMID (XM Interface Demo) (get it from my website)

and another confusion is, you said this happens on resume, that now doesnt seem to be the case... not from your log
i dont under stand what the hell i looked at, and this is just as confustion
"The point of the debug.txt I posted was to show what is happening when it should be working, but is not. "

i dont think there is any real problem here.... nothing i have seen says there is... try what i just asked... and to test out XM in general USE XMID...and u
can exercise the tuner

Thanks again for the help, and for sticking with me on this. I will get the exact debug files.

Since I messed with it last night, I reconfigured the XM box power to be permanently on. I have discovered that if I leave the XM box powered up while the PC sleeps, it always works great, at least so far. I left it that way over night, and have cycled in and out of standby/resume about a dozen times with no problem. It works so well I'm afrraid to touch it to get the debug files! But I know I need to.

What I"m wondering now, is it possible that the PC wakes faster than the XM box? Could the PC be sending XM commands to the XM box before the XM is fully started up? This PC comes out of standby in about 5 seconds, I think. I did notice yesterday that there were several times that I got the RR error screen saying it couldn't find the XM box. Yet it is there when I go into device manager, and if I restarted RR, it would then find it, but this was not consistent. I know, we need the exact debug files. I'll get them as soon as is screws up again, so we have exactly what you need. I know, the debug will show if this is the case.

I did think about the signal strength, that's a really good thought, and I sure wish that were the problem, but I don't think it is. When it does work, it is 100%, however I have no way to read the strength, it doesn't show on my skin. I do have a permanent center of the rooftop XM antenna, on a fairly tall vehicle, and it's always been excellent. So I could have a bad signal, but the xm still update the song titles, change channels, etc? I never thought about that, I figured it was all or nothing sort of thing.

75% of the xm issues has been, the XM box is NOT powered when the PC is ON
in most cases it losses power before the PC is sleeping, and misses commands sent to it...

I have the exact same problem with Sirius (the old Alpine interface).

Ok, it worked great most of the afternoon with the XM power on permanently, but finally failed. Here is the debug file. This shows startup and everything working fine for a dozen or so standby/resume cycles. I did switch between MP3 and XM many times through this time, and it worked perfect. MUCH better than the old version of RR ever did. However, at about 4:29 PM, XM finally failed and I never got the XM audio back. I put notes in the debug file to show when this happened and what I did.

I must compliment Mitch on how much better RR works with this new code. It is a big difference. If only I can figure out what my problem is.

Originally Posted by kirk78h

I have the exact same problem with Sirius (the old Alpine interface).

and what is that "exact same problem"