Fresh Install Crashes

**SjLucky** · 07-17-2012, 07:54 PM

I did a fresh install of Win7x86, Drivers, Winamp, Flash, VLC, RR, and DFX. RR starts up quick and seams ready to go but when I click on the Music icon it locks up and Win7 asks if I want to close the program or look for solutions online. So thinking it was a bad install of sorts I removed Winamp, VLC, RR, and DFX. Performed a reinstall of said programs. Same issue. Re-downloaded drivers and software and did another re-install. Same issue. Formatted and Installed Win7 and all the rest, resetting in between each install. Same issue... So I did it again. This time I left off DFX. Same issue with Carwings. Changed the audio from Winamp to WMP (I hate WMP). I could get from the main skin to the audio browser but no further. Every click has locked the program up and I'm forced to close it.

I attached two debug logs. One running WMP and the other Winamp. What the hell am I doing wrong? I searched for clues but all the posts were using older versions and didnt think they applied to running the most up to date versions.

**320i** · 07-18-2012, 06:43 AM

Same here...my Vista and my Win7 crashes....

At least at Win7 after the install it asked me for the reg number I was supposed to get in the email???? What reg number? I checked my email and that was like 2 weeks ago...still no emails or reg numbers!!

Can anyone help us with this???

**mitchjs** · 07-18-2012, 10:22 AM

nothing in logs is of any use... but you sure did spend a lot of time with the reinstalls (which almost never fixes anything)

anyway... go simple

Win7 x86, get all the updates and service packs
hardware drivers
Flash and RR and newest winamp

thats it dont over complicate yet...

my guess, is directx
(http://www.microsoft.com/en-us/downl...s.aspx?id=8109)

i can only do what you did in a virtual machine

**mitchjs** · 07-18-2012, 10:23 AM

since u got a system going, just try the directx update
(iLists use it)

and going to music is going to show an iList

**mitchjs** · 07-18-2012, 10:32 AM

Originally Posted by 320i

Same here...my Vista and my Win7 crashes....

At least at Win7 after the install it asked me for the reg number I was supposed to get in the email???? What reg number? I checked my email and that was like 2 weeks ago...still no emails or reg numbers!!

Can anyone help us with this???

you dont need any reg number, to use RR, ideally you should register it...
anyway.. make sure you have the 7/1/2012 version

and if you did use rrconfig, to register it, it should send off an email to our registration server...
and shortly you get back a reg #
unless something is blocking it as spam or such

**mitchjs** · 07-18-2012, 11:30 AM

OK, i installed WIN7 x86 SP1 (right from ISO)

installed RR, it asked for flash... i installed flash,
re ran rr installer, installed rr, just added hd radio to options
installed winamp 5.6x
ran winamp once to pick classic skin, and some basics

ran RRConfig, set MUSIC PATH
exited RRConfig

ran RR, it works...music shows up plays

i didnt do any thing else...

(one thing i noticed, is winamp, updated directx for me)

**320i** · 07-18-2012, 03:30 PM

Originally Posted by mitchjs

OK, i installed WIN7 x86 SP1 (right from ISO)

installed RR, it asked for flash... i installed flash,
re ran rr installer, installed rr, just added hd radio to options
installed winamp 5.6x
ran winamp once to pick classic skin, and some basics

ran RRConfig, set MUSIC PATH
exited RRConfig

ran RR, it works...music shows up plays

i didnt do any thing else...

(one thing i noticed, is winamp, updated directx for me)

Hmmmm.......ok, thank you for the update.

After I get home from work, I'll format the SSD again, reload win7 and download fresh RR...can you point me to the newest ver I can possibly get? I'm not sure where I got the ver I have...actually no clue what ver # is the newest ver.

I will post my findings.

Just for info....I installed the same RR ver on my desktop which is running Vista with all the updates inc sp2 and it crash too.... Why me?

But I can't wait to get it going tonight! Now do you think RR runs better on Vista or 7 ???

Thnx again

**mitchjs** · 07-18-2012, 07:28 PM

no need to reload stuff...thats crazy!

crash???! or freeze crash is something completely different

make sure you have .net framework 3.5SP1 installed, specially in VISTA!

i think RR runs the same in vista or win7, but if you got license for win7, no one in right mind would use vista

7/1/2011 RR is the newest, it tells you the version on the splash screen, and the install would say July 2012
you get RR where its been for the last 4 years... see the post for the url to NISU

like i said, i did NOTHING special on a win7 x86 SP1, and it works right out of the box

**320i** · 07-18-2012, 07:50 PM

Copy that sir....

The reason why I ask about the vista is because I have both licenses and I was going to run 7 on my desktop. I've found the Win7 is kinda acting wierd on my carpc....acts like the scary goat haha anything happens it shuts down n reloads! Getting annoying...not sure if it's in the setup or?? I know Vista wasn't acting like this on my setup.

Again, thank you for all your help...for the last month or so, I've been trying to get Centrafuse online, which I did, but it's just not all there? Can't explain but I think RR offers a little more and would love to see its potential.

I would like to apologize up front for any stupid questions or ideas I might pose. Like where I can download the newest ver.... Didn't know there's only one place haha all good though.

I'm gonna reload windows cause I'm not sure if it's been corrupted or not...so if anything comes up, we will know its not the OS.

I'll follow your directions sir and see what happens