sounds like one of the ExecTBL.ini files is missing the right commands. Or you have duplicate commands in both files.
Between the 2 skins and the one in the root of RR there are 3 of them.
Make sure you have
in the ExecTBL.ini for any skin you want to use it with.
Make sure the button command in the .skin file says "WEB"
If you have the command in the ExecTBL.ini file in the root of RR, make sure there isnt the same command in the ExecTBL file in the skin folder.
I would recommend using it only in the ExecTBL.ini found in the skins folder.
Check the ExecTBL.ini in the root of RR and make sure its not there also.
There is a issue with how the 2 ExecTBL.ini files are handled.
If the same command is referenced in both files, even if one of them has a blank command RR wont execute it correctly.