Hi,
Due to customer reports we have been made aware of this "problem", but since we do not use any sort of CapPC/RoadRunner combination ourselves we are unable to give you a solution for this. Nevertheless we'd like to work with you on a fix for this problem.
Reference: http://forums.vwvortex.com/zerothread?id=3881516
Small side note, we had not changed the file names for like 7 years, the changes in the directory structure (i.e. from \Program Files\ to \Ross-Tech) were necessary due to some Microsoft/Vista compatibility issues and were already introduced in Release 704. The most recent change in the file names was necessary based on trademark issues as described here. We don't do that just for fun.
Back to topic though, as said if we can be of assistance let us know what details you need or where you think sth. is going wrong.



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