Due to customer reports we have been made aware of this "problem", but since we do not use any sort of CapPC/RoadRunner combination ourselves we are unable to give you a solution for this. Nevertheless we'd like to work with you on a fix for this problem.
here. We don't do that just for fun.
Back to topic though, as said if we can be of assistance let us know what details you need or where you think sth. is going wrong.