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    It has to do with how auto adjust calculates the...

    It has to do with how auto adjust calculates the signal it receives. It has to do with the signal from the PC and not the color of the background. Often times the graphic card from the PC puts out...
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    Sounds like the display signal from your computer...

    Sounds like the display signal from your computer is changing slightly. Here are things you can try:

    1. Change the refresh rate to another one. The monitor takes 60, 70, 72, and 75Hz.
    2....
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    Listing? I assume that you bought it used off of...

    Listing? I assume that you bought it used off of ebay? The unit comes with the power cable for in-vehicle install if purchased new from an authorized dealer. Please contact the place you purchased...
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    The monitor comes with a cable that has the 4-pin...

    The monitor comes with a cable that has the 4-pin connector and three wires. You should use that for in car use.
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    You can request support from us by sending an...

    You can request support from us by sending an e-mail to [email protected] or call us at toll free (888)656-6536, option 2.
  6. The unit has long been discontinued and we don't...

    The unit has long been discontinued and we don't have detailed breakdown pictures. However, you might be able to find something here: ...
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    We are on the C version now. The 700IDT has been...

    We are on the C version now. The 700IDT has been out for many years and have been revised. It has a 2 year warranty as well.
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    As long as you purchased the unit this year, you...

    As long as you purchased the unit this year, you will get 24 months warranty.
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    Hi there, it is shown in page 9 of the...

    Hi there, it is shown in page 9 of the instruction manual. You can go into the OSD menu, go under the Option tab, and change Horizontal to ON. Please feel free to contact us at 888-656-6536 option...
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    We do but only in quantity.

    We do but only in quantity.
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    It all comes down to which size would fit your...

    It all comes down to which size would fit your install better. We also have several different 7" models now. So you can pick one depending on your budget and your requirement. If you have...
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    The monitor doesn't have a function to turn them...

    The monitor doesn't have a function to turn them off.
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    Hi Vdo, please contact us directly so we can sort...

    Hi Vdo, please contact us directly so we can sort this out. We need to find out who the seller is, the serial number to get a better idea about your unit. Thanks.
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    Hi cheap1, this is covered under warranty if it...

    Hi cheap1, this is covered under warranty if it is still within warranty period. We do perform wear-and-tear testing and this units have received several revisions already and should be pretty...
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    Please give us a call toll free (888)656-6536,...

    Please give us a call toll free (888)656-6536, and one of our technicians can help you with diagnostic. Or you can e-mail me directly at [email protected]
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    The design has been improved through out the...

    The design has been improved through out the years. This shouldn't happen. Anyways, please contact us directly so we can get more information from you as the manufacturing date, purchase date, the...
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    You just lift the black plastic piece up...

    You just lift the black plastic piece up carefully to unlock. Please feel free to contact us directly if you have any question.
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    The screw locations are different. Even the 2010...

    The screw locations are different. Even the 2010 model 700TSV is a bit different. If you don't want to re-mold the dash, you could buy parts from us.
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    You can order replacement touch glass from...

    You can order replacement touch glass from xenarcdirect.com or just call us. We have replacement parts in stock.
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    Yes, most of our monitors support a wide voltage...

    Yes, most of our monitors support a wide voltage range. We have monitors that support 11-24v for several years already. Most of our 2010 models now support 10-30v. The reason for our design is...
  21. We can get you a USB controller board with a USB...

    We can get you a USB controller board with a USB cable. Please shoot me a PM or e-mail me at [email protected]
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    Sorry to hear what happened with your repair. I...

    Sorry to hear what happened with your repair. I apologize for our technician's mistake. I will pass the information on and tell our technicians to be more careful in the future.
  23. Warranty is 18 months. If the case is opened up,...

    Warranty is 18 months. If the case is opened up, then you get 30 days. But regardless, you are always welcome to send your unit in for a free inspection. We use EETI controllers. You can go to...
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    Hi PatD, This is the first time I hear about...

    Hi PatD,

    This is the first time I hear about this (I didn't work on your RMA) and I haven't heard about the same complaint from other customers. This is good information though as we would fix a...
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    That's new. I haven't seen this. Please contact...

    That's new. I haven't seen this. Please contact us and we'll get you a new cable.
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