The Data911 system is just a PC that will run almost any software package. I have some specs on the system in my post over in the projects section.
Currently our fastest processor is an Intel 1.8Ghz PM processor. We are planning to have the 2Ghz released early/mid 07.
I'm sure officers would be happier if they did not have to cut every printout down to size and highlight the infraction on all three copies. It makes for a lot of paper scraps in the vehicle, and visor full of sharp/unsafe objects.
Does Data911 do user reviews? The officer I met did not seem to care for the technology very much.
Did the agency you had your interaction with have my system?
I am not showing AL state police on my customer list, what agency where you talking to?
Please realize that the typical police car is usually a solution made up of many different vendors (PC manufacturer, OS manufacturer, application manufacturer, printer manufacturer, modem manufacturer, hardware mounts, INSTALLERS, etc) that does not include the guns, cages, seats, radios, light bars, stickers, spot lights, push bars, etc. Data911 does not manufacture printers, and the software used in the vehicles is not our software 90% of the time. So my point is "the technology" that your referring to is usually an overall solution put together by the IT folks that work for the city. The end user is usually not savvy to who is responsible for what. Kinda like saying "I hate Microsoft because my computer broke", not a helpful statement to someone that knows about PCs (which are made up of SOFTWARE & HARDWARE). But yet this seems to be a common statement amongst people that don't know what makes up a PC (not defending Microsoft here, please don't read to much into this example).
Please also realize that many of the cops on the road are not computer people, they get dragged into the age of PCs and they commonly "don't like it". I have two grandmothers that I tried to get on the internet and both flat refused, just a generic example but I do believe it is relevant.
So, to answer your question... Yes, we do ask our users if they are happy, but they are usually the Project Managers or IT people that have created the solution and can understand where the problems or shortcomings of the hardware/software that has been purchased/implemented lye. Now that you are educated on this aspect, maybe you can ask the officer some more specific questions like "what part of the system exactly don't you like", maybe you will get a technology savvy officer than can communicate with you.
Just sitting around playing with mobile PC hardware...
From my experience in supporting [unnamed] police department, I find that there are some officers who are very resistent to change/new technology, and are so entrenched in the "old way" of doing things that any other way of doing things is "garbage" to them.
Not to mention the fact that many officers are not computer savvy and have a minimal computer skillset; they know only just enough so that they can muddle their way through the computer-related tasks they are required to perform for the job.
Can you spare some foot patrols for york, may stop the total crimewave that my estate has, while all our plod want to do it seems is harrass local boy racers for having out of favour coloured leds
(not counting the regular mobile speed crew, who sit on there ever widening butts pointing the gun out the window of the car! totally against regs etc)
(I'm still trying to get video of them doing this, but by the time I hear where they are, they have moved on or I'm somewhere miles away......)
lol just noticed my avatar picture of my car had a readable number plate, well thats that picture gone for now....)
Lez, more widely known as flez1966
I do a fair bit of installs up here in canada, and one of the most popular ones is the data console... mind you most agencies up here are now opting for the Data911 package or similar product, and instead of using a base computer system, they are going with the Panasonic Toughbook with the software installed on it, and usualy mounted in the trunk, with the cables for the keyboard, mouse, monitor, card reader, etc... run to the front of the car...
it makes officers lives soo much easier.
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