Problems resuming from Hibernation - 1.0.9.8

What version of StreetDeck is this bug report for?

1.0.9.8


Please give a basic description of the issue here.

Problems resuming from Hibernation


Is the system that is listed in your CarPC specs under your user name the same system where you encountered this bug?

Yes

If no, please describe your system here.

Are you able to reproduce this bug at will?

Yes

Please list the steps required to recreate the issue you are reporting.

Resume from Hibernation, wait a few seconds and tap screen or move mouse.

Please provide any relevent information regarding the issue you have encountered.

Problem started when I upgraded from 1.0.8.1 to 1.0.9.8. After resuming from hibernation Streetdeck will resume normally in the GPS Screen with with music playing. Everything works well until the first time I touch the screen. When I touch the screen or move the mouse for the first time the screen it fades dark for a second and the music restarts again to the exact point where StreetDeck first resumed. The auto music index will also run again. Its like it is resuming twice.

This only happens once on the first time I touch the screen. After that point StreetDeck works as expected.

Chuck/Adam - updates?

Do you have the settings in SD and Control Panel power settings set to hibernate?

No, Only SD is configured to Hibernate.

Try and set both windows and SD to hibernate when car is shut off. I am still having trouble replicating this issue. If you could get screen shots or video with a log file that would help troubleshooting greatly.

MikeD610 - please let us know your results after following Adams post.

sorry... I’ve been extremely busy for the last week. I will post more data tomorrow evening.

Thanks again

any updates?

have you updated to the newest release? 1.1.0.0?

This problem was resolved with version 1.1.0.0. What ever you did worked :-)

Thanks again for the support!

issue resolved. thread closed!