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Thread: How do I transfer or register my StreetDeck license?

  1. #1
    Raw Wave god_of_cpu's Avatar
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    How do I transfer or register my StreetDeck license?

    To register your copy of StreetDeck after purchasing it from the mp3car.com store, go here: http://www.streetdeck.com/register.php

    To transfer your already registered copy of StreetDeck to another computer, go here: http://www.streetdeck.com/transfer.php
    StreetDeck.com Developer (I am Chuck)
    Get StreetDeck at http://www.streetdeck.com
    The Official StreetDeck Forums have moved, please visit us at http://www.streetdeck.com/forum for official support for Streetdeck.

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    It's quite disturbing that after paying for the software, that we can only transfer the software from one computer to another (or upgrading some hardware component on a current computer that changes the machine code generated) a couple of times. I should be able to do this as many times as i want, whether it be a streak of bad luck on bad hard drives, or some other component in the system that invalidates the registration code. After all, i did purchase the software. Seems more like a variable lease rather than a software purchase that should remain mine indefinitely. There's gotta be a way to administer the validity of the software owned. Should i be at fault if my harddrive burned up? Or if my computer got stolen? Perhaps a model that requires re-validating the license every so often via internet by the computer running SD, to make sure that the software is not running on more than one computer. I may be so lucky to have a perfect running computer that will never have any harware components fail, or i may have a streak of bad luck and have two hard drives go bad on me in the next month, that would require me to pay another $200 for the SD software that i just payed for? Sounds painful.

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    Yes, I agree with Dannydxd on this one.

    I play a lot with hardware, to much actually, and this is not good.

    I was on the point of buying, now I guess I will wait for this anomaly to be fixed.

    You guys can use the same method as Travroute Copilot for example, where the system hardware generates an onetime installation code, you can also make an onetime uninstallation code, then you would know the s/ware was uninstalled.

    You can have a s/ware counter inside your application that will allow a code to be used only once, next time a new code has to be generated....

    Why should we pay for this ommission?

    If you can rectify this problem, I will get onboard, if not, well then you have lost another potential client

    Kind regards,
    MrBean

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    Raw Wave god_of_cpu's Avatar
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    This has been answered several times already. You can automatically generate a registration code 3 times. After that you have to call the store and talk to a customer service representative who can generate another code for you.
    StreetDeck.com Developer (I am Chuck)
    Get StreetDeck at http://www.streetdeck.com
    The Official StreetDeck Forums have moved, please visit us at http://www.streetdeck.com/forum for official support for Streetdeck.

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    Quote Originally Posted by god_of_cpu View Post
    This has been answered several times already. You can automatically generate a registration code 3 times. After that you have to call the store and talk to a customer service representative who can generate another code for you.
    Sorry Chuck. Perhaps my lengthy rant confused you. In a nutshell, i was merely saying that if my computer's machine code changed due to one or more components in my computer having to be replaced, is it fair that after 3 hardware related failures, hence 3 registration transfers, i have to pay another $200 for software i already purchased? Yes, i understand that we're only allowed 3 transfers, but that model just is not fair to the unlucky people already frustrated from components in their system that failed on them and rendered StreetDeck software invalid, due to machine code change (say after a hard drive is replaced, or whatever it is your software checks).

    I/We as purchasers of your software are entitled to have this software forever, and should not have to be punished because of a hardware failure completely out of our control.

    I'm asking that the model should be changed on registration validity somehow.

  6. #6
    Raw Wave Rob Withey's Avatar
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    Quote Originally Posted by god_of_cpu View Post
    This has been answered several times already. You can automatically generate a registration code 3 times. After that you have to call the store and talk to a customer service representative who can generate another code for you.
    Quote Originally Posted by dannydxd View Post
    is it fair that after 3 hardware related failures, hence 3 registration transfers, i have to pay another $200 for software i already purchased?
    The way I read it you shouldn't have to pay more money for a new license. But you will have to speak to a customer service representative who can generate a new code for you. If a customer service representative sees repeat offenders, or a particular key doing the rounds they have the opportunity to smell a rat.

    This is very similar to the licensing policy of XP OEM which allows you a number of hardware changes before requiring re-activation. I had to re-activate XP OEM after my drive died and I re-installed. I didn't have to pay another load of money for a new license.
    Old Systems retired due to new car
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    The way I read it you shouldn't have to pay more money for a new license. But you will have to speak to a customer service representative who can generate a new code for you. If a customer service representative sees repeat offenders, or a particular key doing the rounds they have the opportunity to smell a rat.

    This is very similar to the licensing policy of XP OEM which allows you a number of hardware changes before requiring re-activation. I had to re-activate XP OEM after my drive died and I re-installed. I didn't have to pay another load of money for a new license.
    I understood it like this, but it seems if you change your hardware regularly, ie more than 3x, you will have to buy a new license?

    The shop will not see me as I will be calling them - so how can anyone make the call to "think" that a certain key is doing the rounds.

    As mentioned, CoPilot GPS software has a failsafe way (to protect both buyer and seller) on how to do this.

    You install software on a specific device, it gives you an activation code (based on your hardware profile) that will be generated by a database. Then, if you want to transfer the license, you can, where you will be requested to online de-activate the installation, it will generate another code wich will then be verified by the online database once more.

    After this you are free to install it on the next machine, using the same procedure. Much cleaner, and easier for me, the enduser to activate/re-activate as many times as I like! And much better for the software developer who doesn't get his software pirated

  8. #8
    Raw Wave Rob Withey's Avatar
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    Quote Originally Posted by mrbean_phillip View Post
    The shop will not see me as I will be calling them - so how can anyone make the call to "think" that a certain key is doing the rounds.
    Because there will be a lot of calls about the same key. I would consider this unusual.
    Old Systems retired due to new car
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    Because there will be a lot of calls about the same key. I would consider this unusual
    And I would not, seeing as I change hardware on a nearly monthly basis

    Read my above post to see where I am coming from.

    Take care,
    MrBean

  10. #10
    Raw Wave god_of_cpu's Avatar
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    Quote Originally Posted by mrbean_phillip View Post
    And I would not, seeing as I change hardware on a nearly monthly basis
    You can change your hardware and it won't reset. You can even format and reinstall windows and it will still work. The only thing the code is tied to is your harddrive. If you pull the harddrive out that the code is tied to, you will need a new one. Other then that you can change everything else. You can even add and remove hard drives as long as you keep the one you registered on in the system. You can even add your hard drive to a different system and your code will then work for that system.

    The system was designed with upgrades in mind, even those who upgrade on a monthly basis shouldn't have much of a problem unless they throw out thier hard drive every month.
    StreetDeck.com Developer (I am Chuck)
    Get StreetDeck at http://www.streetdeck.com
    The Official StreetDeck Forums have moved, please visit us at http://www.streetdeck.com/forum for official support for Streetdeck.

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