software, given the recent major update, and the impending release of the BT hardware/software. So, I think the only reasonable thing to assume is that the routing issue in Mappoint is beyond their control, and probably will remain so.
Adjusting the road speeds helps TREMENDOUSLY with routing...so much so that I think SD should preconfigure/have a wizard to set up more reasonable roadspeeds at install...such a simple step would probably avoid quite a bit of dissatisfaction with the routing....Yes, the routes are wonky at times. I've had to deal with it, too.
However, the routing is accurate and can be tweaked (within reason) using the road speeds tip mentioned above.