I purchased a infil G4 for my GF for Christmas. And it was installed and seemed to work fine. I have since discovered that the "local" (offline) search never works. The same searches work fine inside MapPoint directly. I contacted mp3car tech support and they asked for a log file (which I sent) but have yet to hear anything back from them despite lots of attempts to recontact them.

Has anyone seen this behavior? It was a clean install updated to 1.1.1.0. The problem persists with 1.1.1.6. I attached a partial log file below (short paste of relevant section). I have no idea how to begin debugging this myself. And it dramatically reduces the nav function if you can only search for locations when you have a network connection.

Thanks,
Eric

INFO: Message Box:
TestMode Detected, Continue?
DO NOT OPERATE A VEHICLE WHILE IN TESTMODE. Testmode compromises the safety features. Click yes only if you are running outside a vehicle environment.
WARNING: CNetSyncSettingsModule::OnStartup - Could not open sync settings file (E:\\StreetDeck\NetSync.dat) to get encrypted password!
INFO: CDrawWnd::Create - Initialization completed!
INFO: CDrawWnd::Create - Program initialization completed in 2 seconds.
INFO: CStreetDeckApp::InitInstance - Register All Started!
WARNING: CNetworkCommOverlay::CheckInternetThread - Ping - No such host is known. (ERROR=0x00002af9)
INFO: CStreetDeckApp::InitInstance - Register All Finished!
INFO: Loading Sounds...
INFO: CSoundController::LoadSounds...
INFO: Message Box:
Initializing...
Please wait while navigation initializes.
WARNING: CNetworkCommOverlay::CheckInternetThread - Ping - No such host is known. (ERROR=0x00002af9)
WARNING: CSqlStatement::NextRow - Library used incorrectly
WARNING: CSqlStatement::NextRow - Library used incorrectly
WARNING: CSqlStatement::NextRow - Library used incorrectly
WARNING: CNetworkCommOverlay::CheckInternetThread - Ping - No such host is known. (ERROR=0x00002af9)
WARNING: CNetworkCommOverlay::CheckInternetThread - Ping - No such host is known. (ERROR=0x00002af9)
INFO: CAppData::SaveXMLSettings - Saving XML Settings...
INFO: CProcessShutdownModule::Exit - The initial shutdown sequence has completed processing. (Shutdown Option = 4)
INFO: Peforming NAV Shutdown...
INFO: Performing XM Shutdown...
INFO: CAppData::PerformShutdown - Shutdown complete!
INFO: CDrawWnd::Cleanup3Denvironment...
INFO: CDrawWnd::InvalidateDeviceObjects...
INFO: CDrawWnd:eleteDeviceObjects...
INFO: CNAVController::~CNAVController - Navigation components unloaded.
INFO: CDrawWnd::Cleanup3Denvironment - Cleanup complete