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Thread: this is ridiculous

  1. #1021
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    Quote Originally Posted by danielkh View Post
    Ah, come on....it's not healthy to hold back. Tell us how you REALLY feel!

    I would, but wouldn't want to risk being banned from the forum and not be able conversate with you. At least till Chuck gets the other one up and running.

  2. #1022
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    Quote Originally Posted by Autockr989 View Post
    I doubt it. In the announcement, Jak off mp3car is going to continue to be a Non-Value added reseller of SD and have not removed that or the SD hardware for sale on the website. Marked it as out of stock but still there. Its so clear now that Centrafuse began being sold by MP3car. This whole decision to split up was made way back. Support stopped and MOFO Fiberoptic made a "I wanna reassure that continued development of SD is going on" Yea right! Basically SD took a back step becuase Chuck has been dealing with legal issues and new contracts and licensing issues for the past months. I blame all this confusion and hostility on MP3Car and their management. (Yea Rob thats You) They are a bunch of liars and base their business on deception to end users and never again customers. I can even recall back when Centrafuse was just added to the store. (not to shoot the messanger Jan) But us SD customers were to be assured that adding a competing piece of software was good for business because it stimulated diverse competition and gave a bigger variety to the hobbiest. Well looking back its obvious that was early signs of the split up. Rob jumped on grabbing another product becuase his vested interest in SD was soon to be non-existent. He continued to sell the product becuase he figured grab every dollar possible until things are final and I no longer have a say in the product. That leads us to why the support vanished. Because while Chuck was out dealing with the legal issues, Rob told his employees until this whole thing is over cut the ambilical cord to the SD community. " I don't wanna spend any more money on this thing especially labor costs to supply support. Lead them on that all is well, but don't say no more.


    Legal issues become final, Chuck comes back and says don't worry, we took a backstep but are pushing on. No worries from me man, I believe in your product and your vision. I hope the best of luck with scooping up every single reseller you can to push this thing out to as many people as possible.


    As far as I'm concerned Mp3car can go f themselves for their lack of good business.


    I'm with ya.
    I think it is important that we address this post and provide an apology as well as an explanation to clear up some confusion.

    The greatest misconception seems to be who Mp3Car is. As you can see, we are a few young people who are into car computers and technology, trying to provide customers with excellent service with the online store and ensure the exchange of information on car computing with the forums.

    As I am sure many have noticed, Mp3Car has had a lot of ups and downs over the last two years - stock outs, failure to clarify what a product was, miss-shipments, StreetDeck marketing, the never released HD-radio, etc.

    The decisions made were not always the right ones. For this we honestly apologize, that we failed to be as good as we could have been, because we stumbled with the challenges of being enthusiastic about car computing technology, and running a good business. Many decisions were made based on how cool a product was, what the staff believed was possible in terms of R&D, and the desire to get a product to market.

    Unfortunately, there was not enough focus on meeting the needs of customers effectively and for the long term by building a sustainable company. With staff changes and operational changes and a lot of listening to customers' needs, we have worked hard to change the above problems.

    Mp3Car supported StreetDeck for years as you all know. Mp3Car made this decision in 2005 after meeting Chuck at a Meet Up and seeing how great his software was. The goal was to develop and support the software, so that the car computing hobby could have another great front end. Mp3Car put extensive resources into the development of this software, which it will never fully regain.

    Mp3Car failed to achieve the goal it had hoped to achieve. Functionality was promised and worked on, but does not work as well as had been intended. It was never the intention of anyone at Mp3Car to mislead customers - but Mp3Car staff and StreetDeck engineers most definitely would have been better off in under-committing and overachieving. So yes, the Mp3Car management made mistakes, because they got excited about the potential of StreetDeck.

    With respect to the end of Mp3Car's relationship to StreetDeck, we are legally obligated not to provide more detail than what is in the press release. However I would like to repeat that this was a difficult decision, but Mp3Car expects that StreetDeck will continue to exist and be developed. It looks like we need to remove StreetDeck entirely from the store, based on Chuck's comments, so we will do so now.

    In terms of CentraFuse and iGuidance, I personally made the decision to offer CentraFuse on Mp3Car as well as iGuidance in October when i came to work at Mp3Car. We are a store, a store is supposed to offer selection, this decision was made based on logic, not on future plans to change Mp3Car's relationship with StreetDeck. This is exactly the explanation I provided to Flux in October at SEMA. Many other products have been added, so that Mp3Car can be a better store.

    We all understand the anger and frustration, however things were simply out of the control of Mp3Car. We sincerely apologize for the past service issues. We hope that you will understand that we made mistakes and recognize that we can no longer make such mistakes. We hope to regain your confidence over time by working hard and being receptive and selling products on the store that are correctly advertised. If there is something that you think we should change, and care to share it, please post in Suggestions/Comments or our customer service sub forum, or email the store, or email the address at the bottom of the forums - and we will consider your ideas and look at making changes.

  3. #1023
    SD beats everything. So there. danielkh's Avatar
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    Quote Originally Posted by armine View Post
    . It looks like we need to remove StreetDeck entirely from the store, based on Chuck's comments, so we will do so now.
    Did I miss something?

    And what is mp3car's take on the dongles?
    My opinion is my own.

  4. #1024
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    Quote Originally Posted by danielkh View Post
    Did I miss something?
    LOL.... I didnt see Chuck's comments either. Even if he made it or not, taking down SD was the logical thing to do. Until Digitwheelz gets SD going again, there is no point in collecting money from a product that wont see updates anytime soon. Even so DW may not help those that bought it after the split up, and there is no point in MP3Car putting themselves deeper into the fire pit. I really do hope though that SD does something similar to what CF did when phonco was discountinued. They allowed everyone to upgrade to CF 2.0 FREE, which has a new BT phone system, which by the way works very very well, although it took me awhile to get it to work with my Mogul.
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  5. #1025
    SD beats everything. So there. danielkh's Avatar
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    Quote Originally Posted by HiJackZX1 View Post
    LOL.... I didnt see Chuck's comments either. Even if he made it or not, taking down SD was the logical thing to do. Until Digitwheelz gets SD going again, there is no point in collecting money from a product that wont see updates anytime soon. Even so DW may not help those that bought it after the split up, and there is no point in MP3Car putting themselves deeper into the fire pit. I really do hope though that SD does something similar to what CF did when phonco was discountinued. They allowed everyone to upgrade to CF 2.0 FREE, which has a new BT phone system, which by the way works very very well, although it took me awhile to get it to work with my Mogul.
    I don't get it..... Everyone and their mother tore into these guys like nobody's business.....and they reference Chucks comments?? Comments that I can't find?

    okey dokey
    My opinion is my own.

  6. #1026
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    Quote Originally Posted by danielkh View Post
    I don't get it..... Everyone and their mother tore into these guys like nobody's business.....and they reference Chucks comments?? Comments that I can't find?

    okey dokey

  7. #1027
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    Quote Originally Posted by danielkh View Post
    I don't get it..... Everyone and their mother tore into these guys like nobody's business.....and they reference Chucks comments?? Comments that I can't find?

    okey dokey

    The reference to Chucks comments I don't get myself. In the announcement it says clear that it will continue to be sold by mp3car as well as other vendors.


    maybe they meant my comments. i def opened up a can of worms.

  8. #1028
    SD beats everything. So there. danielkh's Avatar
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    Quote Originally Posted by Autockr989 View Post
    The reference to Chucks comments I don't get myself. In the announcement it says clear that it will continue to be sold by mp3car as well as other vendors.


    maybe they meant my comments. i def opened up a can of worms.
    And I want to know how you kept from getting banned. I was SURE that ship had sailed.
    My opinion is my own.

  9. #1029
    Who am I? HiJackZX1's Avatar
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    Quote Originally Posted by danielkh View Post
    And I want to know how you kept from getting banned. I was SURE that ship had sailed.
    Maybe because he only has 276 posts and assumes he's a newbie that doesnt know what he talking about...... lol, j/k.

    It could be they are being stretched so thin with so many bad comments they cant keep up anymore.

    I really do hope that this all works out. Even though i am a hardcore CF person (danielkh you know this, we have battled so many times over that.) but I would love to see all the SD customers get a nice updated front end and also to see some competition and variety in the front end market. I think this issue with Chuck and Mp3Car has helped CF 100% times over. Its going to be hard for SD to recover, but I am sure they will.
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  10. #1030
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    Quote Originally Posted by danielkh View Post
    And I want to know how you kept from getting banned. I was SURE that ship had sailed.
    I think Jesse Jackson has said worse stuff than me.

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