JohnWPB I think what the customers are upset about is FO did not help the cause 1 bit. A month+ ago we were supposed to hear something, a month goes by and this post is made. There is zero information in his post and could have been posted back when we were told to wait the initial week. The "this is ridiculous" thread would have never come about if this had happened. Why say update in a week, wait 6 weeks to say wait another month?
CarComp sorry but your example won't carry any weight when comparing the situation SD customers are in. First off we were all originally complaining because we weren't getting the features we were expecting by now and most of us paid a decent amount of money because of these "coming soon" features. They have since been abandoned in the eyes of it's customers (bluetooth anyone? traffic updates?). These are features that were listed as coming soon years ago, No one is complaining about some fancy new feature that would be consider a bonus. Now factor in the fact that the SD team won't even give us proper updated information and well you have your group of upset customers.