I agree!! The major programmer has vanished after taking some beatings from people that production of this product was very slow. The forum on their website (www.streetdeck.com) is much more up-to-date than this one but I still go back and forth to figure out certain things. The only downside I have been able to see with this software is the lack for bluetooth phone support. I have already got everything else to work from my list (ie. HD radio, navigation, video, multi-screens, mp3, etc). The bluetooth is the last thing on my list to create and get to work to make a complete system. I do pm Daniel on their website now and then about questions, digi-mods, skins, etc and he does respond. I haven't heard from him in a few weeks or so but he is the only one I have been able to get a hold of at that site. I am working on a bluetooth phone digi-mod but no real release date so far. If you need anything you can pm me either here or at www.streetdeck.com.