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Thread: MapPoint North America can't run because it is not registered on your system

  1. #11
    Low Bitrate aforget's Avatar
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    Quote Originally Posted by aforget View Post
    Is there an executable for MapPoint that comes with the SD disc that I could run to verify that MapPoint is installed correctly?
    Yep, there is. I found it in StreetDeckDVD:/MSMap/Pfiles/MapPoint.exe.

    I copied it to C:/Program Files/StreetDeck/Maps. Then I ran it. It ran just fine. I have maps in MapPoint. I had my hopes up and went to check if Navigation in StreetDeck would now magically work.

    It did not.

    I still get his in the logs:

    INFO: CAppData::Exec - Executing Module CNAVFullScreenModule
    INFO: MessageBox:
    Initializing...
    Please wait while navigation initializes.
    INFO: CNAVController::InitializeMappoint_Help - Creating North American Map.
    WARNING: CNAVController::InitializeMappoint_Help - NewMap - MapPoint North America can't run because it is not registered on your system, or it can't be found. Install MapPoint North America and try again.
    INFO: CNAVController::InitializeMappoint_Help - Trying to create European Map.
    WARNING: CNAVController::InitializeMappoint_Help - NewMap (Europe) - MapPoint Europe can't run because it is not registered on your system, or it can't be found. Install MapPoint Europe and try again.
    INFO: MessageBox:
    Navigation Failed!
    Navigation failed to initailize properly. Is the navigation data installed?

    This message indicates that MapPoint North America is not registerd on my system. So, I run MapPoint again, click on help, register. Now, I am registered, right? [I know that I should not register the StreetDeck redistributable version - but, hey... I need some support somewhere... ].

    It still does not work!

    Exactly, where is SD looking for the navigation data? Why can mappoint find it and not SD? Can I change a configuration file, application path, or registry setting so that SD can find the navigation data?

    The date on the StreetDeck install Disk for the SD installer is 7/4/2006 10:13 PM. Is there a more recent install disk that actually gets the mappoint installation right? Can you please send me this disk?
    Andy
    55 Buick Carputer - http://www.55buick.com/Carputer/carputer.htm

  2. #12
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    I have this exact same problem, I had S&T installed and I uninstalled and did just about the exact procedures you did but it did not work. However I dont have the executable you do on my dvd which makes me suspicious of the dvd I recieved. The actual disk had a bit of data missing right in the middle of the disk so I requested a new one, and its on the way currently. I will post again if it solves the problem.

    If you come up with anything else let me know b/c I need the fix too, and I'd really rather not reinstall everything and my system restore does not go back far enough to ditch S&T's

    -TT

  3. #13
    Constant Bitrate StaggRLee's Avatar
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    Quote Originally Posted by aforget View Post
    Yep, there is. I found it in StreetDeckDVD:/MSMap/Pfiles/MapPoint.exe.

    I copied it to C:/Program Files/StreetDeck/Maps. Then I ran it. It ran just fine. I have maps in MapPoint. I had my hopes up and went to check if Navigation in StreetDeck would now magically work.
    Sounds like the executable is just not found when the NAV module initializes. I doubt that ..\..\Maps is where SD expects it. Maybe just up one in Program Files\Streetdeck?

    Try copying the executable to a directory that is guaranteed to be in your system's default path. Like c:\windows\system32. It shouldn't matter where SD goes looking for it then.

    If that doesn't work then it's not a path problem.

  4. #14
    Constant Bitrate Jeep's Avatar
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    I have the same problem with MapPoint 2006 Europe on one of my computers.

    I can run MapPoit it self without problem. But SD can't use it, I also get "MapPoint Europe can't run because it is not registered on your system"

    MapPoit is instaled and working...

    I have uninstalled and deleted all paths the reinstalled, but same error acure when running SD.

  5. #15
    Low Bitrate aforget's Avatar
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    It's nice to feel like I'm not the only one out there suffering!
    Andy
    55 Buick Carputer - http://www.55buick.com/Carputer/carputer.htm

  6. #16
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    I am going to try to engage Microsoft to get an answer to this question. This is the final component in my install and I need it to work. I did find something interesting tonight though. as I was driving along I tried to go into the settings menu, and it stopped me saying that this feature was not available while driving then gave me a driving speed. so the gps is functioning correctly. and street deck is getting the data of my travel speed. so my question is, is this part of mappoint or something built into streetdeck? it might be helpful knowledge to have when contacting M$.

    -TT

    p.s. the error message I am recieving is a bit different, it sounds that we have similiar problems and the same solution might work but just as a heads up my issue is as follows:

    /edit actually after looking in the log we have the exact same problem:

    Code:
    INFO: CUVAppData::OnCreate - Navigation controller successfully initialized!
    WARNING: CNAVController::InitializeMappoint_Help - NewMap - MapPoint North America can't run because it is not registered on your system, or it can't be found. Install MapPoint North America and try again.
    WARNING: CNAVController::InitializeMappoint_Help - NewMap (Europe) - MapPoint Europe can't run because it is not registered on your system, or it can't be found. Install MapPoint Europe and try again.
    I install the software from the ST DVD and everything goes fine on the install. then I fire up SD and when I click on navigation it says. "Failed to initialize navigation, is the navigation software installed" or something to that effect. Then if click start -> programs-> and look in there microsoft mappoint is not listed (not sure if it should be) but if I go to add/remove programs it is listed there.

  7. #17
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    no love from M$... again I am incredibly unimpressed with their knowledge base. So it looks like we are on our own.

    Just as a first step can someone with a working copy for SD and mappoint working post a bit of their registry? the key I am looking for is from
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MapPoint

    heres what an export of mine looks like. I just want to see if there are any differences.


    Code:
    Windows Registry Editor Version 5.00
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MapPoint]
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MapPoint\13.0]
    "OfficeIntegration"="0"
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MapPoint\13.0\USA]
    "DataPath"="D:\\MSMap\\PFiles\\MSMap\\Data"
    "BugReportAddress"="SMTP:[email protected]"
    "InstallTo"="C:\\Program Files\\StreetDeck\\Maps\\"
    "ConstructionFilePath"="C:\\Program Files\\StreetDeck\\Maps\\Data"
    "CDLabel"="Geo13NA"
    "Units"=dword:00000000
    "ProductID"="77310-255-3800485-04434"
    "RegOwner"=" "
    "RegCompany"=" "
    "URLInfoAbout"="http://www.microsoft.com/mappoint"
    "ProductCode"="{83ED1E80-A1B7-4246-BCF1-AC4A88151A6B}"
    "WorksSuiteID"="MA131033"
    "VoiceOn"=dword:00000001
    "PreferredTTSEngine"="Microsoft Anna"
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MapPoint\13.0\USA\Registration]
    "DigitalProductID"=hex:a4,00,00,00,03,00,00,00,37,37,33,31,30,2d,32,35,35,2d,\
      33,38,30,30,34,38,35,2d,30,34,34,33,34,00,08,00,00,00,42,32,31,2d,30,30,38,\
      30,30,00,00,00,00,00,00,00,00,3a,d3,f4,2c,d5,92,99,83,79,fd,ef,3d,02,03,00,\
      00,00,00,00,d0,64,2d,46,e7,8f,0e,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\
      00,00,00,00,00,00,00,00,00,00,00,34,34,38,30,33,00,00,00,00,00,00,00,9c,10,\
      00,00,f6,39,44,2c,f7,01,00,00,9b,10,00,00,00,00,00,00,00,00,00,00,00,00,00,\
      00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,9e,79,ad,51
    "ProductID"="77310-255-3800485-04434"
    "ProductName"="Microsoft MapPoint North America 2006"
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MapPoint\Addins]
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MapPoint\Addins\StreetDeckMappoint.Connect]

  8. #18
    Constant Bitrate jsdr78's Avatar
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    I had similar issues before, when i did my install. Mappoint was not registering properly because i had stop some services that i though i didn't need running, trying to optimized my system to the best performance. after i changed those settings back to the deffault. the nav worked perfect.

  9. #19
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    I don't suppose you remember what that service was? I am willing to try anything at this point.

  10. #20
    Constant Bitrate StaggRLee's Avatar
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    From TabletTech's post it appears that Program Files\Streetdeck\Maps is the correct default path so my previous suggestion is probably useless.

    Another possibility is that the MapPoint registry keys were created with another user's logon credentials than is currently being used. This could happen if you installed SD or Streets & Trips with one account and now use another to logon.

    MapPoint.exe used to have a /regserver command line option to add the current user credentials. I don't know if this is still in MP '04/'06 but worth a try.

    Try running \Program Files\Streetdeck\Map\mappoint.exe /regserver from a command prompt or the Run option in the Start menu.

    If that doesn't work, another possibility is that the .Net runtime environment is incorrect. This might explain why MapPoint can be run from the cmd line as a standalone but SD errors out trying to access it.

    If this is the case you could try uninstalling SD and the .Net Framework, reboot and check the registry for the Software\Microsoft\MapPoint key. If it's there delete it entirely, and reboot. Delete the SD directory trees in Program Files and My Documents, and reinstall .Net Framework again and then SD.

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