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Thread: MapPoint North America can't run because it is not registered on your system

  1. #31
    Low Bitrate aforget's Avatar
    Join Date
    Nov 2003
    Location
    Santa Cruz, CA, USA
    Posts
    65
    Another three hours of my life gone... I tried to do the uninstall, remove all references to streetdeck and mappoint then install again. No go. I can't roll back because there is no data beyond the last major service pack upgrade.

    What version of the SD install disc are people using that also have this problem? Could a fresh install disk overcome this issue?
    Andy
    55 Buick Carputer - http://www.55buick.com/Carputer/carputer.htm

  2. #32
    Raw Wave god_of_cpu's Avatar
    Join Date
    Jan 2004
    Location
    SilverSpring Maryland
    Posts
    2,960
    Unfortunatly this is a mappoint issue that is beyond our control. You have to do a clean install of windows or revert back to a point before any MS streets and trips product was installed.
    StreetDeck.com Developer (I am Chuck)
    Get StreetDeck at http://www.streetdeck.com
    The Official StreetDeck Forums have moved, please visit us at http://www.streetdeck.com/forum for official support for Streetdeck.

  3. #33
    Newbie
    Join Date
    Aug 2006
    Location
    Minnetonka
    Posts
    32
    reinstalled windows and reinstalled SD and navi and now it works great. but it stinks theres no way around this...

    thanks for the help though G O C.
    -TT

  4. #34
    Newbie
    Join Date
    Feb 2007
    Location
    Arlington, VA
    Posts
    29
    Yeah, I had a huge issue with MapPoint a month or two ago; it crashed and absolutely would not, could not run, no matter what I did. I'd get fatal exception errors and all kinds of craziness.

    Trying to roll back to an earlier system restore point didn't work either, even though my system was / is relatively clean.

    I wound up uninstalling SD AND Mappoint, then deleting the program folders, the data folders in my user profile, and then manually going through the registry and deleting each and every key that had to do with either MapPoint or Streetdeck.

    Then I reinstalled and reapplied the 1.0.6.3 patch (and subsequently 1.0.8.1). That did the trick.

    Total time was about an hour, which was surprising to me. I probably spent 8+ hours attempting to avoid doing that unpleasant chore. But lesson learned, and I also set a system restore point when the system was clean (although I haven't had an occasion to test it, knock on wood).

    You know what would be great? If SD could create a mini image of itself in "last known good working condition" in an empty partition, kind of like how Dell sets aside a system restore partition for XP. Not all files, but registry entries, the config.xml, etc.

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