Thread: How many people Own and use Streetdeck

Sorry guys...probably a bit too, um, militant in my response there. Something about the nature of that post just ticked me off.

parkgsm - after a while, it's hard to hold back on here when you have so many people beating on you relentlessly.

Too bad people dint support rumy and a few others when they were expressing themselves. There are a lot of flaws with streetdeck and IMO not worth the price tag. I have had 50ish friends install carputers and none of them use streetdeck after ive told them about my experience. so SD you can forget about getting a vote of confidence from me and im sure there are others who feel the same.

If you guys want my 2 cents the staff should do some serious damage control, and start working on their PR skills and I will tell you what I mean.

1. you claim SD and mp3 car are not one, but after a member proved you wrong and brought it to your that on the thread it says SD (MP3Cars own software) you go and take it out. and the worst part you did not even give that member credit or any sort of public acknowledgment for it. that was a sleazy move on your part.

2. You claim you have corporate accounts and some one supported that by saying you make 500 sales a day. Correct such false statements as we know you are not that big a company. and if you had 500 sales a day you wouldn't just have 1 programmer, 1 sales engineer and 2 customer support agents on your payroll,(or how many ever you have) who are BTW mostly out of the country. coz bottom line your customers would not accept the buggy software that you have.

3. You dont have a community size even close to that of front ends like roadrunner on the forum talking about streetdeck. When the staff and moderators supersede users participating on the forum IMO you should not shut people down and lock up threads like you did to the "Navigation just does not work" to a lot of users it seemed like as soon as rumy was getting some support you shut the thread down. Accept flaws of the software and take criticism in a healthy positive manner.

4. Like many have pointed out there are some major issued with Streetdeck, it is buggy, the navigation just does not work as the thread spoke for itself and your staff hates all other staff at SD. I remember a conversation with a CSR agent when he mentioned that he hates how the developers and other people in the company are so egoistic and there is absolutely no professionalism in the company. I have a recorded conversation in case any one wants to hear it, ill post it up. just makes your company sound pathetic.

stop saying things like

Originally Posted by RedGTiVR6

The StreetDeck team realizes that there are shortcomings in the navigation software. That's why it has been discussed that StreetDeck would be developing a new navigation mapping engine in the future.

just fix what is out there so that its usable in 2007, if we wanted a paid solution for 2020 we would just use something else.

5. Just remove the dame restrictions on SD or offer an option to remove them without the 20 different pop up warnings. If users wanted to be goverened like that they wouldn't have gone with the carpc solution.

Now take my criticism at face value and hope you guys get your act together. I just thought I should voice out my opinion. I read this forum from time to time as I have a licensed copy of SD although I use RoadRunner, but in hope that some day you will fix it and make it usable.

Originally Posted by carputerwiz

Too bad people dint support rumy

Funny that you have the same IP address as Rumy :

• carputerwiz 24.70.224.149 [Find Posts by User] [View Other IP Addresses for this User]
• rumy 24.70.224.149 [Find Posts by User] [View Other IP Addresses for this User]

oh snap

If you had a problem with a member of the StreetDeck Team and a bad experience with us, we apologize. We would be more than interested in your recorded conversation with one of our employees. Please post your recorded phone call. Just as a future reference though. It is illegal to record phone conversations in the state of Maryland without explicitly telling the other party they are being recorded. If you are going to post how you really feel about our company post it from your correct account. Do not create other accounts to protect yourself. If you truly feel this way about us, let us know straight up so we can make your experience better. Now to the quotes!

You claim you have corporate accounts and some one supported that by saying you make 500 sales a day. Correct such false statements as we know you are not that big a company. and if you had 500 sales a day you wouldn't just have 1 programmer, 1 sales engineer and 2 customer support agents on your payroll,(or how many ever you have) who are BTW mostly out of the country. coz bottom line your customers would not accept the buggy software that you have.

I work here. We do not have 500 sales a day in the retail operation. I cannot and will not speak as to the corporate side as I can not confirm. Our sales numbers are not any of your concern in a privately owned company. All of our employees that I am aware of are located inside the continental US. Stop making things up.

You dont have a community size even close to that of front ends like roadrunner on the forum talking about streetdeck. When the staff and moderators supersede users participating on the forum IMO you should not shut people down and lock up threads like you did to the "Navigation just does not work" to a lot of users it seemed like as soon as rumy was getting some support you shut the thread down. Accept flaws of the software and take criticism in a healthy positive manner.

You are basing this assumption on population of the forums. This is flawed and incorrect. Both software programs have users that do not post here. We do accept the flaws of the software, and are working to make it better. Constantly beating a dead horse about the same issues when we can't program an entirely new navigation system in the span of 2-3 weeks is not constructive. It's annoying, and detrimental to our design process. People who could be working on your solution are now defending the software you want to work from your attacks.

Like many have pointed out there are some major issued with Streetdeck, it is buggy, the navigation just does not work as the thread spoke for itself and your staff hates all other staff at SD. I remember a conversation with a CSR agent when he mentioned that he hates how the developers and other people in the company are so egoistic and there is absolutely no professionalism in the company. I have a recorded conversation in case any one wants to hear it, ill post it up. just makes your company sound pathetic.

There are major issues with Streetdeck. As stated several times to the point of absurdity, we are working on them. It sounds like you've run out of constructive criticism and are now being a pest. Again, post your conversation so we can hear it. As to our staff hating the other staff? I don't know how you would get this tidbit of info, but I have a feeling it's from between your own ears.

Just remove the dame restrictions on SD or offer an option to remove them without the 20 different pop up warnings. If users wanted to be goverened like that they wouldn't have gone with the carpc solution.

I don't care if you're in Canada. StreetDeck is an American program, and as such, will obey American laws. This has a separate thread, that is insanely long and full of legal mumbo-jumbo. Everyone seems to have reached some form of consensus on it but you.

If you are going to keep mentioning the same issues you have with the program, fine, thats keeping it in the forefront of our memory. But if you keep doing stuff like this, do you think it will get solved any faster? Software development is not something that just happens when you snap your fingers.

Bottom line. Stop lying, stop making superfluous posts supporting your main account, and stop whining about things that are already being worked on.

Originally Posted by Zip-Lock

Funny that you have the same IP address as Rumy :

• carputerwiz 24.70.224.149 [Find Posts by User] [View Other IP Addresses for this User]
• rumy 24.70.224.149 [Find Posts by User] [View Other IP Addresses for this User]

Doh!

Originally Posted by strohj

oh snap

This is not rumy,

I created my own account so I can post. I was posting under his account and because of all the bashing i decided to create my own account. He just dint want to deal with this any more.

"dint" means a force or effort
"didn't" means did not.

I thought it was a typo in your long post, but you used it again!

I won't contribute anymore to the discussion about this because as the SD team pointed out, the longer they take defending themselves, the longer it will take for them to release a good version.

Once the international version if there is ever going to be one comes out with disable safety features, and better nav, I would buy. It looks good.

I think my opinions are well known about the current product though, so I will keep it at that...