I Paid, Own and Use Streetdeck.
I work for streetdeck and got a copy for free
I Paid and Own a copy but dont use it anymore.
I Paid, Own and use streetdeck lite.
I am a developer and use the Developer edition
I am a beta tester
I got a copy for free for being a moderator
ok let me get this straight,
My buddy randy created that account so he can post his point of view, we work at the same company hence the same IP. I don't have too many issues with Streetdeck as it works fine for my needs, Randy on the other is not a big fan about Streetdeck and was using my account to post as he never had is own, when i read the posts and saw that he was getting all emotional over it I asked him to get his own account.
Ok, now this just ****es me off. If you are going to complain about something, (in this case, SD), don't use someone elses account, don't make it look like you are someone else to increase the apparent numbers of complaints, and don't have issues with your ownership of the software license. It just makes the rest of us look bad, and the staff to pay that much less attention to any problems.
For the record, I am only me, no-one else, I have a legitimate license for SD, order number 15000, and I don't claim to be anyone else, or represent anyone else.
I have what I think are legitimate complaints about SD, and while I don't currently want (or think I deserve) a refund, I do reserve both the right to ASK for one in the future, and the right to continue to gripe about the issue I am currently having with SD. Hopefully, these will be fixed (or at least some of the major (in my book) problems will be fixed) in the upcoming releases.
That said, I've conveyed my personal complaints with the customer service personnel to the particular individuals involved, as well as God_of_CPU, via private message, and will stop complaining about that as well, until/if it gets appreciably worse, or appreciably better, for that matter.
2005 Infiniti G35 6MT Coupe Black/Black
Core Duo CarPC
Who said this and where?2. You claim you have corporate accounts and some one supported that by saying you make 500 sales a day.
WHAT?! This simple isn't true...:scratches head:Correct such false statements as we know you are not that big a company. and if you had 500 sales a day you wouldn't just have 1 programmer, 1 sales engineer and 2 customer support agents on your payroll,(or how many ever you have) who are BTW mostly out of the country.
The thread was locked because it was going no where but circles. It wasn't doing anything to solve the issue and was infact taking up valuable time by the team that could have been spent working on solutions. You can't work on solutions when you're answering the same questions over and over again.3. You dont have a community size even close to that of front ends like roadrunner on the forum talking about streetdeck. When the staff and moderators supersede users participating on the forum IMO you should not shut people down and lock up threads like you did to the "Navigation just does not work" to a lot of users it seemed like as soon as rumy was getting some support you shut the thread down. Accept flaws of the software and take criticism in a healthy positive manner.
WHAT?!4. Like many have pointed out there are some major issued with Streetdeck, it is buggy, the navigation just does not work as the thread spoke for itself and your staff hates all other staff at SD.
Now you're loosing your credibility btw.I remember a conversation with a CSR agent when he mentioned that he hates how the developers and other people in the company are so egoistic and there is absolutely no professionalism in the company. I have a recorded conversation in case any one wants to hear it, ill post it up. just makes your company sound pathetic.
Rumy - you're showing your ignorance on this subject. And I mean that in the literal sense of the word, not as a slight.stop saying things like just fix what is out there so that its usable in 2007, if we wanted a paid solution for 2020 we would just use something else.
Fixing something like Navigation TAKES TIME. I'm failing to understand how that's hard to understand?!
Haven't we already beat this horse dead as well? It's been laid out time and time again, BY A PROFESSIONAL LAWYER EVEN! and you still fail to understand it?! It's quite apparently that no matter how it's explained, it's never good enough.5. Just remove the dame restrictions on SD or offer an option to remove them without the 20 different pop up warnings. If users wanted to be goverened like that they wouldn't have gone with the carpc solution.
Criticism is appreciated, GREATLY appreciated at that...as long as it's constructive.
When you're going around and around in circles with someone who doesn't listen, you're spending time away from fixing issues. Which would you prefer? Someone to listen to you or someone to hear you the first time and try and do something about it?
This is flat out rediculous. I feel like we're dealing with children.
No one deserves to be berated and belittled, especially by someone (or by persons) who have absolutely no clue what they are talking about. Those of us at this company take our jobs very seriously and are dedicated to making this product and this company the best that it can be.
We cannot do that when we're stuck holding hands.
I would like to point I am not taking sides here one way or another, just reporting what I have seen.
CARPUTERWIZ NOT THE SAME AS RUMY
do you need to see a receipt for it?
The thread " SD on Vista realtek HD not working" and the quoted post should tell you likewise.
It is wrong however of you to misuse your administrative privileges and post ip addresses on the thread, without gaining hard evidence or at least consulting one of us first.
I dont have to justify myself over here as I dont think the mp3 car police is going to come arrest me, but I would like to say that I have had a good experience with the MP3 Car/ Streetdeck customer support team I have dealt with both patrick and mat and they have been very helpful, unfortunately I do agree with carputerwiz and other members concerns in terms of streetdeck crashing etc, but overall I think this is manageable and hope to see it fixed in the near future. Patrick or Matt if you could please comment on my helping you in terms of submitting logs etc and the fact that I have till today never called in requesting a refund.
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