View Poll Results: How did you get and use Streetdeck?

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  • I Paid, Own and Use Streetdeck.

    78 69.64%
  • I work for streetdeck and got a copy for free

    1 0.89%
  • I Paid and Own a copy but dont use it anymore.

    10 8.93%
  • I Paid, Own and use streetdeck lite.

    13 11.61%
  • I am a developer and use the Developer edition

    1 0.89%
  • I am a beta tester

    7 6.25%
  • I got a copy for free for being a moderator

    2 1.79%
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Thread: How many people Own and use Streetdeck

  1. #61
    FLAC is for flaccid parksgm's Avatar
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    Quote Originally Posted by XAAMOTTOMAAX View Post
    Man I'm glad I found this post! Looks like I'll be looking around for another FE. Thanks to all for voicing their negative experiences even if the mods/developers/loyal customers want to bash you for it. I'd much rather hear about the problems when researching a purchase than anything else and it seems like the problems are too extensive and too far from being solved to earn my business. I know you guys have your own little battle going on here but I thought I'd throw in a potential customer and unbiased persons view on all of this.
    Cheers
    Fine, but realize you'll likely have even more problems with a free frontend and no one to turn to for support.

    In all fairness, the "mods/developers/loyal customers" haven't bashed anyone for their opinion on SD...some of the original posts on this thread made some pretty wild and unfounded accusations, and other forum members were simply replying to/correcting those half-truths. However, your post illustrates what I was afraid would happen...new users would read those posts, which exaggerated the issues from the outset, and then decide not to try/buy the software, while the silent majority who have had realtively troublefree and satisfactory experiences don't post, resulting in a pretty biased thread and forum.

  2. #62
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    Who said free? Are you guys the only ones that charge? I don't mind spending...I just want what I buy to work. I was mainly interested in SD because of the navigation but if that's where all the bugs lie, there's not much point to buying it IMO. If a few people chime in and say that they have not had any problems with the navigation, that will sway me for sure but it seems like the navigation issues have been conceded buy you guys (mods, SD reps) in this thread. I'm pretty realistic about my expectations for software technical support. Even stuff we run here at work that costs 100times what SD costs has very little support other than what you pay for. Ideally support should not be needed. Thanks for the input btw.

  3. #63
    Newbie PatrickJW150's Avatar
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    I know my opinion will be viewed as biased, and thats fine. I haven't had any problems with SD's nav other than it not recalculating routes fast enough (I'm a terrible driver)...but I shouldn't be blaming the software for not being able to instantly point me in the right direction again. If it was a person it would have run away from me already just because of that. Not to mention all the terrible things I've done to it with a screwdriver..

  4. #64
    Self proclaimed spoon feeder TruckinMP3's Avatar
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    Quote Originally Posted by parksgm View Post
    Fine, but realize you'll likely have even more problems with a free frontend and no one to turn to for support.

    In all fairness, the "mods/developers/loyal customers" haven't bashed anyone for their opinion on SD...some of the original posts on this thread made some pretty wild and unfounded accusations, and other forum members were simply replying to/correcting those half-truths. However, your post illustrates what I was afraid would happen...new users would read those posts, which exaggerated the issues from the outset, and then decide not to try/buy the software, while the silent majority who have had relatively trouble free and satisfactory experiences don't post, resulting in a pretty biased thread and forum.
    I am glad the development effort is on going and SD seems like a solid offering.

    The broad statement about free front ends may not reflect the actual support needs.... For instance I use WinAmp, I am only interested in playing music. For my intended use a free front end is quite reasonable.

    When I become more interested in additional features (like SD offers) I'll carefully consider options other than WinAmp.

    Notice, at no point did I 'bash'.
    TruckinMP3
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  5. #65
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    Quote Originally Posted by parksgm View Post
    In all fairness, the "mods/developers/loyal customers" haven't bashed anyone for their opinion on SD...some of the original posts on this thread made some pretty wild and unfounded accusations, and other forum members were simply replying to/correcting those half-truths.
    To touch on that, a lot of the banter about disclosing sales data and whatever else went into the thread went in one ear and out the other for me. All I got from the thread was that there were Nav issues and one of the customers did not feel like he received the support he was entitled to. I did not notice any half truths or wild/unfounded accusations. While it might not apply to everyone else, paying $200 for a product that does not function properly for whatever reason is a very real experience. There is no wool over my eyes.

  6. #66
    Raw Wave god_of_cpu's Avatar
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    The only problems conceded by StreetDeck staff should have been only those caused by design limitations, not bugs. In other words you should expect StreetDeck to do everything it was designed to do perfectly and if it doesn't we will fix it. That may not be the impression given by some posts in the thread, but that is the policy we develop by. Also, don't confuse that with meaning StreetDeck can do everything involving in car infotainment, even things it wasn't intentionally designed for. This includes both running on hardware that is not capable of supporting StreetDeck as well as simply additional improvements to existing features.

    StreetDeck navigation isn't flawed, it works exactly as designed, there are certain aspects of it that have been noted as needing improvement and these are taken into consideration. It allows you to find locations just fine and will navigate you from point A to B. There is of course a lot more to a good navigation experience then just that and StreetDeck does its best to do those things, some of them are subjective, some of them are just limited by real world constraints. StreetDeck is in active development. We have a version 1.0 product out and has been out there for some time, it works for the vast majority of people, it does what it was designed to do, problems have been found, fixes have been made and we have gotten a lot of feedback of what should be improved. We have added a ton of additional features over the past year and most of the remaining stuff that has been acknowleged as lacking are simply things we never intended to do when StreetDeck was intially designed and real world constraints simply make it impractical to add them at this point in time. There are also people that we haven't been able to support simply because they were not using supported hardware. There are others who have expectations that were simply not met, whether those expectations are from reading some of the more crazy things on this forum or simply a false sense of what is involved in getting a carputer to work and what it can do, I can't say.

    All this thread has proven is that there are StreetDeck lovers and there are StreetDeck haters. In any case, the demo is free, its not limited in anything but time to use it. If you want to try out navigation you can order a trial version of mappoint from Microsoft and use it with StreetDeck. If you are unhappy with StreetDeck, you have every oppurtunity to know this before you purchase, theres no reason to base your decision to buy it solely on the opinion of another person when knowing whether or not it works for you is just a download away.
    StreetDeck.com Developer (I am Chuck)
    Get StreetDeck at http://www.streetdeck.com
    The Official StreetDeck Forums have moved, please visit us at http://www.streetdeck.com/forum for official support for Streetdeck.

  7. #67
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    Thank you for the detailed response. I wonder how long it took to translate from 1001010100010101110101! (jk...I'm a sales guy...breaking techies balls is in my nature!) I'm sure you are very attached to this product since you are a developer there and it helps to hear the other side for sure. I do have a few questions for you which I hope you can take the time to answer for me.

    Can you give me an idea of which navi components could use improvement? The internet enabled sattelite mapping is very slick and probably the most appealing feature of the nav I have seen on the demo video. Route recalculation speed was mentioned which does not discourage me at all.

    When do you expect real time traffic to be implemented in the software?

    When do you expect to release a new version of the software and will this new version be a free download for licensed users or will it require another purchase?

    I have not been able to find a supported hardware list. Can you point me to one so I can make sure the components I have will be compatible?

    Thanks again for the input. You make a good sales pitch...for a techie!

  8. #68
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    Quote Originally Posted by XAAMOTTOMAAX View Post
    Can you give me an idea of which navi components could use improvement?
    The issue that people are complaining about is the routing. This is something that we have no control over as it is Microsoft Map Point. Some people complain about how it doesn't route them the way they think it should. I'll put it this way, my husband complains all the time about the way ANY navigation system works. When we are going somewhere, even if he knows where he's going, we'll set navigation to the destination. When it tells us to go a different route than the way he would go, he dislikes it. I have to remind him that it's a piece of software. It's limited by the technology advancements in routing and mapping engines. Take this for what you will. Map Point works as it's intended.

    The internet enabled sattelite mapping is very slick and probably the most appealing feature of the nav I have seen on the demo video. Route recalculation speed was mentioned which does not discourage me at all.
    This is a feature that you must have a live internet connection to utilize. Though it sounds like you are aware of this, I just want to make sure that this is known.

    When do you expect real time traffic to be implemented in the software?
    This is something that only Chuck can answer.

    When do you expect to release a new version of the software and will this new version be a free download for licensed users or will it require another purchase?
    As discussed in other threads somewhere around here, future patches will always be free for paying customers. Major releases may or may not be pay for. It's simply not possible to say at this point when a release will be free and when it will be pay for. I can say though that all bug fix releases will be free. I can also say that all releases will be free as they pertain to promised functionality. For instance, Blue Tooth functionality. This will be a free release.

    Think of it like any other piece of software out there. Minor rewrites are free, major rewrites will be pay for. This next release is scheduled to come about a few days after the release of the G4. It's going to have quite a list of updates. The currently avaliable version to the public is 1.0.6.3. The current internal testing version is 1.0.7.8 just to give you an idea about how things are moving along at a rather brisk pace.

    I have not been able to find a supported hardware list. Can you point me to one so I can make sure the components I have will be compatible?
    There is a list in the FAQ that will describe the features that are needed for StreetDeck to run smoothly. For the best result though, it is recomended to use the G4 as the software has been heavily tweaked for use on this hardware.
    Jan Bennett
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  9. #69
    Raw Wave god_of_cpu's Avatar
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    Quote Originally Posted by XAAMOTTOMAAX View Post
    Can you give me an idea of which navi components could use improvement? The internet enabled sattelite mapping is very slick and probably the most appealing feature of the nav I have seen on the demo video. Route recalculation speed was mentioned which does not discourage me at all.
    The only objective known limitations I can think of would probably just be that when recalculating routes, it doesn't take your direction into considertion and sometimes will create a route that starts going in the opposite direction you are travelling in and it can't lock to the road your on, but it will tell you the name of it. The quality of the routes is on par with any other nav system software. There is no ground truth route to compare to for all possible routes in the US so theres really no way to way how good or bad a particular software is at routing. In reality, I have never seen any software that at least one person didn't complain that it routed them badly for some region. Some are great in some regions and terrible in others. How good the routes are for you depend on where specfically you are and how you drive. Most of the other things we are thinking of changing when we do a 2.0 are potentially subjective, make it look even cooler, or are performance or usability related.

    Quote Originally Posted by XAAMOTTOMAAX View Post
    When do you expect real time traffic to be implemented in the software?

    When do you expect to release a new version of the software and will this new version be a free download for licensed users or will it require another purchase?
    There are no more features planned for navigation in this version. StreetDeck 2.0 is at least 6+ months away. We are still only working on version 1.0 and 2.0 is just in the planning stages. There will be a couple more updates to 1.0 with some minor additional features yet. Traffic notifications are possible with a addin in this version, but it can't reroute you around them, just tell you that there is traffic there so it wouldn't be too useful.
    StreetDeck.com Developer (I am Chuck)
    Get StreetDeck at http://www.streetdeck.com
    The Official StreetDeck Forums have moved, please visit us at http://www.streetdeck.com/forum for official support for Streetdeck.

  10. #70
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    I'm in Fairfax county. Seeing Columbia Pike on the video was cool knowing the area. Traffic functionality is key even without rerouting. As mentioned, 99 percent of driving time is spent on familar roads. Knowing what to avoid can be key around here as I'm sure you know...495N/270 @ 6pm comes to mind. I'm also very used to and expect routing to be adequate to good at best. Mapquest and tomtom have made my expectations pretty realistic here. I'll check the hardware list. It will be running in a core 2 duo Aopen minipc. Sounds like you guys have your ish together after all... Ok I'm back on board!

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