Who said free? Are you guys the only ones that charge? I don't mind spending...I just want what I buy to work. I was mainly interested in SD because of the navigation but if that's where all the bugs lie, there's not much point to buying it IMO. If a few people chime in and say that they have not had any problems with the navigation, that will sway me for sure but it seems like the navigation issues have been conceded buy you guys (mods, SD reps) in this thread. I'm pretty realistic about my expectations for software technical support. Even stuff we run here at work that costs 100times what SD costs has very little support other than what you pay for. Ideally support should not be needed. Thanks for the input btw.