Same here :(
Same here :(
Yea I sent him my LCD on Feb 2nd (iirc) to have him install into an DWW70H. I wouldve done it myself had I known it would take so long. Ive tried to call him repeatedly but he never picks up. After sending multiple emails he finally emailed me back last weekend. He said itd be done Wednesday and hed get in touch. Its now Thursday.
I understand that some of you can vouch for him. I dont think im going to get scammed. However I think there is a limit to patience. Considering how long this has taken and how little contact he has provided, despite his good quality reputation, this is very unprofessional. Atleast if I was scammed I wouldn't be optimistic towards getting it back, so Id buy a new one and move on. At this point I dont know whats happening, and it's killing my install.
:edit: Armen emailed me back. He made me an offer to compensate for the wait. He seems like a nice guy. Lets see how this ends...
:edit2: the offer wasnt really good. appearently he hadnt even started working on my LCD in the month + he had it. i just had him sent me the lcd back. he sent it out the day i asked. atleast he sent it back quick
Grr.. its hard to get in contact..
I got in contact with Armen again by PM/email, he apologized for the delay's and promissed me to send me a new DWW-700M.
And so he did because today the postman brought just recived a BRAND NEW DWW-700M, finally after almost 6 months i am very happy!
He even included an incar-antenna
Thank you very much Armen :-)
Yeah but sometimes as a business guy when he says it wont take longer than a couple of days and its been weeks thats bad business ethics dont promise what you cant deliver. Over he was a nice guy he must be busy but he needs to learn not to promise things and not follw through. Still bought stuff from him and awesome guy to deal with but when it comes to repair is way different story and communication a bad as awell
blah blah blah, his parts are out of stock- doesnt anwer e-mails or phone calls...even honest ppl have their moments-Cancel any cc payments or dispute charges, that might get his attention.
I've been trying to get hold of him for more than 3 months now. I've bought a powersupply, and the creditcard has been charged (May7th), but I've got no info about trackingnumber, shipping date, out-of-stock etc. And of course no powersupply!
I've posted on his forum, mailed him, but no, zero, zip, nada response!
If Armen doesn't give me any kind of feedback within 7 days, this is going as a fraud-report to my credit-card company!
I've had some monitor parts sent to him for quite some time now as well... I wrote him probably a month ago asking if he got them, he took forever to reply and when he did still didn't tell me how much he would charge.. so now I have a non functional monitor and no way to get it back. It would be nice to at least get the broken parts back so I can send them somewhere else...
I ordered a monitor stand from him about a month ago and still have not received it. He emailed me on 12/19 and said he shipped it that day and I should get it in a couple days and still nothing. Now he won't respond to my emails.
I realize it's only a $10 part but it is the last part I need to start my install.