You're right...
I bought stuff and had my unit modded by him with no issues.
Just weird he is not even replying.
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So funny a guy today ask me about the gps mouse on my rooftop.. I tell him all about carputers and he gets all excited... ask where to get the screen.. I bow my head in shame and tell him to fly to china with me.. i found the company that makes the DWW-750 FM. but it appears there is a minimum order of 100 units ($30-$40,000) investment. Perhaps he ran out of capitol?
Well, it wasn't PayPal that gave me a refund. As far as I can tell, they handled the complaint and then alerted me when Digital Worldwide issued a refund, so someone with a pulse must still be at the other end. I have no explaination, but I know where I won't bother doing business next time.
Is DigitalWW his only business, job, or does he have another one? I dont know how he runs his business, but it seems he is getting boged down. Isnt that the time to hire some1 else to help out? Maybe he is also unorganized, because he worries about quality so much.... The fact that some people are getting their stuff right away and others have to wait months, in my eyes, shows unorganization and chaos. I know alot of you people defend Armen, I personally have never ordered from the place, but it seems he really really needs help.... if anything, just have himself do the shipping, ordering and what not, and hire a second person to do all the RMAs and returns. If he is that flooded with orders, then hes obviously making enough money to hire some1 at least part time. You can only use the "He's a one man show for so long" excuse for so long, before driving away alot of business.
This is my experience with its site :
Wonderful touchscreen ordered 30 Aug 2007
wrong model (much cheaper of course) received in september ans sent back
today is march 10th, still nothing received since then and no answer to mails.
Someone wants to buy there ?
damn. I ordered a touchscreen there in the middle of december last year and I still haven't gotten it. I think i'll be using the paypal buyer protection thing
good god, i wouldnt have even waited 3 weeks let along months.........
I wish I had seen this thread 7 weeks ago :sad: