How is this a review? It's a Windows issue with (Non-mouse) serial devices.
For example, in certain situations, a serial device, such as a Global Positioning System (GPS) device, may be incorrectly detected by Windows as a serial mouse. To work around this issue, you can edit the registry and add an entry for the port where the device that is incorrectly detected by Windows is connected.
Maybe you can pass the information along so they can help the next guy.