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Im having a similar issue. But mine is related to cold weather. It seems with the recent cold weather my BU-353 wont be detected by iGuidance. So what i did was take it inside the house when i get out the car and in the morning plug it back up and fire the PC up and sure enough iGuidance detects it. Maybe this could be your issue. Has it worked before? Also if so, do you see a pattern or is it just sporadic
Hope this helps
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