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Get rid of the cig lighter connection. Who knows what's going on inside of that thing. Could be that the metal has shrunk up and is not providing a stable connection. There are dozens of reasons why not to plug a $400 device into a $3 socket.
Use power off your computer. (search for instructions) Test it out on a cold morning by using some alligator clips (or something) to connect a wire to the cig lighter adapter on your xenarc. If that works, clip the sucker off and hard wire it.
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