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This problem is normally seen when a version of mappoint or Streets and Trips was installed prior to installing StreetDeck. The mappoint and Streets and Trips installers don't always seem to do a complete uninstall and sometimes prevent the StreetDeck installer from installing navigation properly. The easiest solution is to use system restore in windows to restore your computer to a time before either mappoint or Streets and Trips was installed. Then install StreetDeck.
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