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Old 05-30-2007, 10:54 PM   #34
sjmanikt
Newbie
 
Join Date: Feb 2007
Location: Arlington, VA
Posts: 29
Yeah, I had a huge issue with MapPoint a month or two ago; it crashed and absolutely would not, could not run, no matter what I did. I'd get fatal exception errors and all kinds of craziness.

Trying to roll back to an earlier system restore point didn't work either, even though my system was / is relatively clean.

I wound up uninstalling SD AND Mappoint, then deleting the program folders, the data folders in my user profile, and then manually going through the registry and deleting each and every key that had to do with either MapPoint or Streetdeck.

Then I reinstalled and reapplied the 1.0.6.3 patch (and subsequently 1.0.8.1). That did the trick.

Total time was about an hour, which was surprising to me. I probably spent 8+ hours attempting to avoid doing that unpleasant chore. But lesson learned, and I also set a system restore point when the system was clean (although I haven't had an occasion to test it, knock on wood).

You know what would be great? If SD could create a mini image of itself in "last known good working condition" in an empty partition, kind of like how Dell sets aside a system restore partition for XP. Not all files, but registry entries, the config.xml, etc.
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