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Old 06-07-2007, 03:25 PM   #1
boomintrac
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Join Date: Apr 2005
Location: 2hr west of Chicago
Posts: 589
how my day after work was spent with Verizon Wireless

I would suggest having the text feature blocked on your card. I just recieved my first bill that should have been about $120.00, I opened it up and was $373.52 . I called Verizon and the first lady said I had to of subscribed to them in order to recieve them. She said that I subscribed to a texting service that sends jokes, horoscopes, ringtones ect.
"Its a broadband card If I wanted to check my horoscope or get funny jokes by text I think I could find them on the web for free" is what I said.
Then I asked if there was anything she could do, and she said she could give me the number to the place and their website and if I didnt want the charge then I will have to reply stop to all the messages. I was furious and said just to cancel the card, (ive had it a month) And said my money could be spent just as easily with another provider!
She responded with your going to cancel your servuce because of the text messages? I said that and the fact that theres nothing you can do. she said ok thanks for choosing verizon wireless have a good day! Click..... she hung up on me! now I'm not even furious Im 10 shades of pi55ed off, and I call back to cancel the broadband and my cell a different guy answers the phone askes what he can do for me and I say that I want my services canceled, he askes why and I have to go through the whole story. Then he states that he can block all texts that go to that number and askes if he takes the charges off if I will keep my service. I said that would be great and told him that the woman I spoke to said she couldnt do that. He was unsure why she said that, and that it was no problem to block all my texts and wipe the extra charges clean. I asked him how this could have happened and he said that their broadband numbers are recirculated from old cell numbers and the previous owner could have subscribed to the services. So if you havent had the texting to your broadband card blocked I would get on that because how many people check their text messages on the card? I didnnt even know you could get text messages from the broadband service.
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