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when you are dealing with amps and mixers, you want to keep your input signal as "hot" as possible, however, there is such a thing as too hot of a signal. If the signal coming from the computer to the amp is higher than what the amp can support, it will start clipping and possibly even shutting down the amp (protection). So, I would try to turn the gain up on the amp a tad, and turn it down on the computer. either that or leave the computer alone, and turn the gain down on the amp, but this may not work either. Try lowering the volume on the computer, and if it isn't loud enough, turn the amp up slowly until you start to hear distortion, then turn it down a hair so it doesn't distort. Hopefully this will help.
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