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copilot activation issue
I've been having a very frustrating problem with Copilot Live Laptop 10, and tech support is beyond useless on this issue (can't even get them to respond).
Occassionaly (roughly every 3 or 4 weeks) my Copilot installation decides it is not activated and requires that I enter the product key and activate online again. Trouble is I first have to dig around and delete the existing registration information (cplaptop10.dat files) then enter the new stuff. Sometimes I can't even get it going without a complete reinstall of the application. The "solution" on their web site is to delete those files and re-enter the information, but like I said that only sometimes fixes it. Plus, why is the application all of a sudden deciding it isn't activated anymore?
This is beyond frustrating... my GPS tends to not be there when I need it (if I power it up and want to use it and it needs to be activated, Copilot doesn't work then). Reinstalling/activating means I have to pull the computer out and haul it in the house - if I'm on the road when it happens I have to forget about using it.
I'm seriously tempted to pull it all out and go back to a tomtom or something - at least I know that will work all the time. Has anyone else ever dealt with this? I was going to get the new version of iguidance, but it has activation now too. I don't want the same problem with a different product.
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