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I've been using Copilot10 for about 6 months and haven't had this problem. I've installed it on both my CarPC and my Thinkpad, both work well everytime. I've driven for 8 hours straight with it tracking all the way. When I did call tech support once, the response was pretty quick but my question wasn't very technical so it might not be relevant here.
One thing I do like about CoPilot is that it handles my 5Hz GPS updates very well. But the user interface is not as intuitive as something like TomTom.
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