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Im not too familiar with this device but my older one has a red LED on it. Does this one? if so does it light up? Everyone else has trouble shot everything that i can think of besides power. How do you all have it connected? USB hub, right off the computer? laptop or desktop? how long is the usb cord from the plug to the device? since we are working with DC power, the longer the wire the least ammount of available voltage thus the device is not to be found.
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