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Old 04-25-2008, 06:32 PM   #1
Fiberoptic
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Join Date: Jul 1978
Location: Baltimore, MD
Vehicle: 2006 Toyota Scion
Posts: 537
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StreetDeck Status

Dear StreetDeck Customers and Forum Members

The Mp3Car team has been watching closely the developments here on the Mp3Car Forums as customers and forum members have expressed various sentiments regarding StreetDeck such as concerns and expectations, frustration and anger, as well as satisfaction.

We have watched in silence, and perhaps this was to our detriment. But, as many of you are all well aware, when a company is asked to divulge information on internal strategic decisions by members of online forums, it finds itself damned if it does and damned if it doesn’t. For this reason, we have hesitated to make a statement, not because we do not respect your comments and questions, but rather, we just cannot at the time make a public statement of content. We respectfully ask that you give us some time to work on our plans and we expect that within one month, we will have something clearer to write.

But we would like to share some information, as we are all part of these forums and many of you have dedicated long hours to working with StreetDeck software and helping to make it what it is today. As well we would like to clear up some speculation that has arisen in part we think to extreme frustration on the part of some users.

Is something going on?

Yes, something is going on, the details of which at this time cannot be shared publically. We are in the midst of some key business decisions and we ask that you respect our needs as a small company to remain silent regarding the content of these decisions.

Has StreetDeck development stopped?

No, not at all. While you may not be receiving responses to support requests as quickly as you would like the Mp3Car team continues to be committed to the development of StreetDeck software. We will use every best possible effort to develop and growth the StreetDeck software in the years to come. Some of this work is currently occurring.

Is Mp3Car selling Centrafuse and iGuidance because it has given up on StreetDeck?

No, we are just trying to be a good store and offer customers the opportunity to choose. Also, we feel that healthy competition will only help to drive innovation in this market. As perhaps some of you have noticed, we have made huge changes at the company over the last six months that have required very long hours of work. These internal changes have led to fewer stock-outs (almost none at all), pricing competitive with Newegg on certain products, faster order fulfillment, and a diversification of our product line. First and foremost Mp3Car is a store committed to providing the tools Mp3Car forum members and other key innovators require for driving and developing new car-computing technologies. If you look around on the forums for comments regarding Mp3Car customer service, you will find that they are positive and any issues that persist, we work hard to resolve.

When can you expect another comment from Mp3Car, perhaps with some more content?

Give us one month, by then we should have something clear to report.
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